Get new job offers from in your mailbox every week

Receive more Product jobs in your inbox

Twilio logo
Twilio

Product Manager, L3

Full-timeProduct Manager$164,000-$212,000*
Remote US
Parental leave
Please let Twilio know you found this offer on WeLoveProduct as a way to support us 🫶

See yourself at Twilio

Join the team as Twilio’s next Email Product Manager.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This Product Manager will be part of the Email API product team, focusing on self service customer facing products related to deliverability, data and troubleshooting. The Email API product team owns the platform and customer experience around the Email pipeline and core mail send use cases. 

Responsibilities

In this role, you’ll:

  • Research, qualify and build a data based perspective on product opportunities
  • Stay up to date on customer data around pain points, feature gaps and requests from our support teams and customer facing representatives
  • Engage with the broader Twilio strategy and teams to identify product opportunities that align with the broader low and no code strategy
  • Partner with engineering and design to build product requirements and shape product delivery
  • Clearly communicate and produce documentation around product requirements and product strategy

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 3+ years of Product Management experience
  • Strong written skills to produce documentation, links to writing samples highly encouraged
  • Demonstrated analytical thinking and data based decision making
  • Be comfortable learning technical domain knowledge 
  • Strong understanding of the product life cycle and where product drives decisions
  • Experience collaborating with engineering to make product decisions connecting feasibility with customer value
  • Comfortable leading discussions and presenting to leadership

Desired:

  • Experience shipping products with a user interface component with some basic understanding of design and UX best practices 
  • Experience partnering with product marketing or marketing
  • Relative comfort with csv/excel/google sheets for basic financial calculations

Location

This role will be remote, and based in the United States, but is not eligible to be hired in CA, NY, NJ, WA, PA, CT, or District of Columbia

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only*

The estimated pay ranges for this role are as follows

  • Based in Colorado or Washington D.C. : $123.520.00 - $154.400.00 USD  
  • Based in New York, Washington State, or California (outside of the San Francisco Bay area): $130.720.000 -  $163.400.00USD.
  • Based in the San Francisco Bay area, California: $145.280.00- $181.600.00 USD.
  • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Applications for this role are intended to be accepted until October 25th, 2024 but may change based on business needs.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager, L3 position?
    The suggested salary for this position is $164,000-$212,000*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Twilio
Twilio is an American company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web serv...
Website
Industry
Enterprise Software, Messaging
Founded
2008
Size
5K-10K employees

Similar jobs
Adyen logo
Product Manager
AdyenProduct ManagerFull-time$150,000-$208,000*
Financial Services
FinTech
1K-5K employees
Professional development opportunities
Productboard logo
Senior Product Manager - Prioritization Team
ProductboardProduct ManagerFull-time$156,000-$210,000*
Consumer Research
Product Management
251-1000 employees
Paid time off
Professional development opportunities
Wellness programs
Stock options
On-site amenities
Mental health wellbeing support
Company-wide events and team-building activities
Volunteer opportunities
Redis logo
Principal Security Product Manager
RedisProduct ManagerFull-time$150,000-$208,000*
Analytics
Big Data
251-1K employees
Health insurance

Get new job offers from in your mailbox every week

Receive more Product jobs in your inbox

Developer APIs
Internet
51-250 employees
Health insurance
Paid time off
Pet-friendly office policies
Employee discount programs
Parental leave
Spotify logo
Senior Product Manager - Backstage
SpotifyProduct ManagerFull-time£82,500-£106,500*
Audio
Cloud Computing
5K-10K employees
Roblox logo
Principal Product Manager, Home Growth
RobloxProduct ManagerFull-time$165,240-$214,500*
3D Technology
Gaming
1K-5K employees
Retirement benefits
Paid time off
Stock options
On-site amenities