Pollen makes the same promise to every customer - we’re going to help them live a bigger life.
We live up to this promise by bringing tens of thousands of people together, in amazing locations all over the world, to enjoy incredible experiences with their favourite entertainers, artists and communities.
Each of our travellers at each of our experiences can download the Pollen mobile app, which gives them access to key information about their booking, their destination and their itineraries.
As such, our customer app’s In Destination features are crucial in allowing us to scale both comms and operations. The app will always help with this key strategic theme, but it also has potential to be so much more...
As PM on the In Destination team you will also seek out opportunity to build value that elevates the customer experience In Destination.
You may build functionality that allows customers to personalise their experience on the fly, connect with their fellow travellers in a whole new way, or actually help them become a part of a performance with a global star. The possibilities for innovation really don’t know any limit.
Making sure that we harness all this potential, deliver the right customer value at the right time, all while meeting our business’ strategic priorities will be down to you.
Ultimately our ambitions are to build a truly groundbreaking digital / physical experience - yours should be too.
The salary range for this job for someone based in the UK is £65,000 - £80,000 + options. At Pollen we have pay transparency which you can read more about here.
Find out more about our culture and life at Pollen on Instagram.
Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.
Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more.
Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.
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