Product Manager II - Service Management

As the Product Manager for Service Management, you will take charge of the Datadog mobile app and collaboration integrations, ensuring our customers have an optimal experience accessing observability data on the go and seamless interactions with third-party partners.

We are seeking a passionate product manager who will indulge their curiosity, engage in conversations with the most sophisticated tech shops globally, deeply understand their mobile and integration needs, and deliver products that enable customers to seamlessly integrate Datadog with third-party tools, enhancing their overall workflow efficiency and collaboration capabilities.

These products elegantly complement our observability and monitoring suite, offering you the opportunity to leverage existing sales channels. Datadog product managers are customer-obsessed, and you will also uncover emergent behavior that guides the development of the Datadog mobile app and integrations into new markets.

At Datadog, we highly value our office culture for the relationships and collaboration it fosters, as well as the creativity it brings to the table. Operating as a hybrid workplace, we prioritize enabling our Datadogs to create a work-life harmony that best fits their needs.

What You’ll Do: 

• Develop a deep understanding of the mobile and integration needs of dev, ops, and security engineers to assist them in accessing critical observability data on-the-go and fostering enhanced collaboration.
• Own and execute a strategic roadmap for Datadog mobile app functionality and integration capabilities with partners such as PagerDuty, Jira, ServiceNow, Zendesk, and others.
• Prioritize the overall growth of the Datadog mobile app and integrations, improving products to empower our customers in leveraging data for enhanced interoperability.
• Incorporate common patterns you learn in customer conversations into instructive articles and talks to benefit the community.
• Work with world-class Product and Engineering teams to develop and evangelize product priorities and roadmaps that inspire our teams’ best work and deliver real value 
• Support and empower the Sales, Account Management, Marketing and Solutions teams to ensure the broadest reach and the best possible customer experience
• Contribute to a culture of learning and collaboration across the department and broader organization
• Raise the bar in product management
  
  

Who You Are:

• An experienced Product Manager, ideally at a SaaS company 
• You have a strong technical background and/or sense of the day in the life of an engineer shipping, maintaining, or securing a distributed cloud application.
• You have Bachelor's Degree in Computer Science or Engineering or equivalent experience
• You have excellent verbal and written communication skills and the willingness to present and defend your ideas to both technical and non-technical audiences
• You are customer-minded with a high quality standard for the product to be delivered
  
  

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. 

Benefits & Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
  
  

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The reasonably estimated salary for this role at Datadog ranges from $149,000 to $190,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

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