Product Manager II, Platform

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.9 million registered developers have chosen Mapbox because of the platform’s flexibility, security, and privacy compliance. Organizations use Mapbox applications, data, SDKs, and APIs to create customized and immersive experiences that delight their customers.

What We Do

The Platform team at Mapbox is obsessed with providing our engineers with the best-in-class tooling for building, deploying, and operating software services at scale.

The team is organized into two groups, Data Platform (Ingestion and Data Processing & Warehousing) and Cloud Platform (Orchestration, AWS Governance, and API Infrastructure), supporting 300+ Mapbox Engineers located in the US, Canada, UK, Germany, Finland, Japan, Poland, and Minsk.

Data Platform provides the foundational infrastructure, products and tools for data applications that Mapbox builds on to deliver external customer-facing products and services. Cloud Platform ensures seamless Continuous Integration and Delivery, and reliable API Infrastructure encompassing core networking and compute resources.

We are distributed across the US, Canada, and Finland. Outside of the Helsinki office, we work remotely, and mostly async. We believe in iterative process experimentation, quarterly team feedback surveys, and are proud of our collaborative team environment that fosters growth and delivery at scale.

What You'll Do

The Platform team is evolving the foundational tools, services, infrastructure, and platforms that handle billions of requests every day. These requests are sent from the products Mapbox Engineers built and used to power their products – Navigation SDK, MapGPT, Traffic Data, GL JS, Search, and more – used by 700M monthly users. 

As our curious and data-driven Platform Product Manager II, you'll join at the right time to lead the vision, roadmap, and execution of the next set of initiatives that will make this happen. Your work, in partnership with the Platform Engineers, will enable the team to raise the bar on scale and efficiency, unlock new business and product opportunities for Mapbox and our customers, and enable high-velocity development for our engineers.

More specifically, in this role you can expect to: 

• Manage Platform roadmap: Maintain a working roadmap for the product platform. 
• Manage Platform releases: Work with leadership and constituents to determine scope of platform releases, coordinating with platform engineering team, and product teams to ensure product releases meet expectations.
• Define features: (including but not limited to tools, frameworks, libraries) for customers and developers with acute focus on scale, reliability, and cost.
• Lead the AWS Multi-Account migration project: This project encompasses every service at Mapbox, spanning ~50 engineering teams, spanning the next several years.
• Influence data governance, privacy and security policies Mapbox-wide. 
• Document your work and decision-making processes, and lead presentations and discussions in a way that is easy for others to understand.
• Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.

What We Believe are Important Traits for This Role

• Location – you are located in the US/Canada Eastern Time Zone. 
• Experience – you possess 5+ years as a Technical Product Manager working cross-functionally with hundreds of engineers building multi-quarter roadmaps and shipping products to achieve it.
• Communication – you possess excellent written and verbal communication skills interfacing with both technical and non-technical audiences. 
• Engineer-centric – you thrive on spending time directly with Engineers, Data Scientists, Machine Learning Engineers, quality assurance, and more, establishing close relationships, and becoming their go-to Platform partner.
• Technical depth - you like system design thinking, are not afraid to get your hands dirty testing developer tools, and can effectively collaborate with senior technical leaders across the company.
• Metrics and impact-driven – you have a keen sense of translating customer needs into product solutions that create value and drive business outcomes.
• Self-starter – you are autonomous and proactive thinking around the corner driving work to completion in the face of ambiguity.
• Team Player – you love and seek to collaborate and share your expertise with individuals of diverse backgrounds, perspectives, and experiences through documentation, mentorship, and both written and vocal discussion.
• Technology – you have experience with tools such as Java/Scala, Python, Spark, Flink, Snowflake, and AWS (SageMaker, CloudFront, EMR, Glue, Athena, Kinesis, ECS, Fargate, CloudWatch, EC2, GuardDuty, etc.).
• Track record of supporting teams to build secure self-service and high-quality tools for developers with a customer-driven mindset.

Nice to Have Traits for This Role

• Prior background in software development, preferably an SDE on an internal Platform team.
• Experience leading the development of an MLOps platform (SageMaker).

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $141,100 - $190,900 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

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