Product Manager II - High-Growth Integrations

High-Growth Integrations PM [Internal] Job Description

See yourself at Twilio

Join the team as our next Product Manager, High-Growth Integrations 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to build the next generation of Segment integrations, leveraging our Destination Actions framework. The new High-Growth Integrations team will rebuild Segment’s most popular integrations using Actions, starting with the integrations that are critical to the success of our new Reverse ETL product.

As a Product Manager for the new High-Growth Integrations Team, you will transform Product Requests, Slack questions and ambiguity into a juicy product roadmap full of high-impact integrations. You’ll partner with Strategic Connections and Actions PMs to evolve our integrations platform. And you’ll work with cross-functional teammates in Product Marketing, Operations and GTM to launch these impactful new integrations.

Responsibilities

In this role, you’ll:

• Wear the customer’s shoes: Use your deep understanding of Segment customer needs to define how new integrations should function, across cloud-mode and web and mobile device-mode. Prioritize feature requests and maintenance needs for classic integrations
• Drive Integrations roadmap: Work with cross-functional stakeholders (for example, GTM and Reverse ETL) to prioritize the most impactful integration builds and set expectations.
• Drop some knowledge: Build systems & content to scale understanding & expertise across a global GTM team
• Push the Actions envelope: Identify ways in which we need to extend the Actions framework to achieve customer needs
• Grow your career in Product Management

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Deep understanding of customers’ goals and challenges when integrating with Segment’s most popular integrations
• 1 or 2 years of experience working as a Product Manager
• Strong product sense and have demonstrated experience synthesizing large sets of information into clean, easy to understand and actionable product requirements 
• Good at dealing with ambiguity and clearly synthesizing actionable next steps 
• Experience PM’ing 1 or more product projects resulting in clear business impact 
• Excellent problem solving, organizational and analytical skills 
• Strong communication skills

Location 

This role will be remote, located in the US.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.