At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.
Department Focus:
The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our team of passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for delivery and on-premise services. We are committed to creating user-friendly, dependable, and scalable technology that simplifies operations and enhances customer experiences, playing an integral role in the success of businesses worldwide. In our department, innovation is not just a concept; it's the driving force behind everything we do.
Your Impact:
As a Product Manager II - Foundations at Deliverect, you will lead the development and execution of impactful product strategies, ensuring alignment with business goals and customer needs. You will collaborate closely with cross-functional teams to deliver exceptional products that drive customer satisfaction and business growth.
*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Toronto office and 2 days from the comfort of your home
What you will do:
- Own and drive the Foundations roadmap, ensuring shared services meet the needs of all product lines (e.g., Pulse, Dispatch, Direct, etc.). (Approx. 25% of time) This involves identifying key areas for platform investment, prioritizing features based on cross-product impact and business value, and ensuring successful delivery to support Deliverect's overall product ecosystem.
- Collaborate with design teams to scale and maintain cross-product design systems, enforcing consistency and usability across our product suite. (Approx. 20% of time) This directly impacts customer experience by ensuring a cohesive and intuitive user interface across all Deliverect offerings.
- Work closely with engineering to prioritize technical infrastructure improvements, balancing short-term needs and long-term scalability. (Approx. 20% of time) This role will make decisions on technical debt and future-proofing, escalating significant architectural shifts to leadership when necessary.
- Lead cross-functional alignment across products for user and permission models, shared components, and internal tooling. (Approx. 15% of time) This requires strong communication, negotiation, and persuasion skills to bring diverse teams together and achieve consensus on foundational elements, impacting the efficiency of product development across multiple departments.
- Identify opportunities to reduce redundancy and improve time-to-market by investing in the right foundational building blocks. (Approx. 10% of time) This role will contribute to improving product development processes and accelerating feature delivery.
- Ensure platform foundations are adaptable to future products or acquisitions. (Approx. 5% of time) This involves creative problem-solving and innovative thinking to design flexible and extensible systems.
- Advocate for platform excellence while balancing product delivery velocity and usability. (Approx. 5% of time) This requires clear communication with various stakeholders, including product teams and leadership, to articulate the long-term benefits of foundational investments.
What you will bring:
- 3+ years of product management experience, ideally in SaaS or platform-centric environments.
- Track record of leading platform or infrastructure teams, with exposure to building scalable, reusable systems used across multiple product lines.
- Experience working across multiple squads and departments, including engineering, design, product marketing, and customer success.
- Proven ability to drive design system adoption and UX consistency across a suite of products, demonstrating strong problem-solving and innovation skills to create consistent and improved customer experiences.
- Strong understanding of user lifecycle, authentication flows, and permissions models.
- Experience with B2B or multi-tenant applications and how platform foundations impact customer-facing experiences.
- Demonstrated ability to translate technical capabilities into clear product value propositions, showcasing excellent communication skills for both technical and non-technical audiences.
- Excellent communication skills, with ability to influence and align stakeholders across multiple domains.
- Familiarity with API design, platform architecture, or microservices.
- Exposure to product-led growth strategies or internal enablement tooling.
- Prior work in international or high-growth tech scale-ups.
- Understanding of compliance, security, and governance standards relevant to shared platform domains.
Nice to Have:
Join Our Innovative Journey:
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.
What You'll Gain by Joining Us:
Invest in Your Growth-We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.
Solve Meaningful Challenges-Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.
Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.
Collaborate with a Global Team-Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.
Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.
Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.
Important Information:
1. Fluency in English is required, with strong written and verbal communication skills being essential.
2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.
If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at [email protected].
Ready to shape the future of commerce with us? Explore our opportunities and apply today!
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Product Manager II - Foundations position?The suggested salary for this job is $113,000 - $142,000*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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