Product Manager II (Channels)

Product Managers at Seismic drive product vision and are responsible for the success of the product through all phases of the development process. Starting with the initial concept and nurturing it all the way through research & discovery, production, deployment, and maintenance; the Product Manager ensures that our new features and capabilities solve our customers’ biggest problems. Successful candidates have three main traits - product sense, leadership, and the ability to get things done.

Peer-to-peer enablement is an exciting new focus at Seismic to scale collaboration and empower team members to learn from one other. As the Product Manager for Channels, you will own this experience end-to-end and lead the launch of this new product. 
Collaborating closely with design, you will constantly raise the bar for user experience, and deliver solutions that delight our customers. You will also work closely with engineering to ensure that our solution is robust, flexible and scalable for the needs of our customers.

What you will do:

• Develop a deep understanding of our customers’ & prospects’ problems and deliver solutions that drive growth and customer retention & delight

• Build a business case for investment by articulating initiative recommendations and trade-offs to leadership and cross-functional stakeholders

• Translate product strategy into roadmaps that are informed by input from customers, cross-functional stakeholders, market and competitive research.

• Develop specifications, negotiate & define scopes, and partner with our design & engineering teams to deliver new capabilities to our customers

• Define and analyze key metrics that inform decision making and measure success of product initiatives

• Support the go-to-market process and collaborate with Product Marketing, Sales and Customer Success to achieve launch readiness and drive adoption

What you bring to the team:

• 3-4 years of proven software Product Management experience

• Bachelor's degree in Computer Science, Business Systems, similar technical field of study, or equivalent practical experience

• Product taste - you have a demonstrated passion for user experience and have delivered software that delights users

• Experience working on scaling or mature B2B / consumer software (and familiarity with SaaS platforms) - you understand what it takes build & maintain systems that work at scale

• Technical acumen – you can have credible conversations with engineer stakeholders about technical tradeoffs, technologies, scalability, etc.

•  Excellent verbal, visual, and written communication skills

• Strong operational & organizational skills, attention to detail, and the ability to balance multiple projects while following through on plans

• Proven analytical skills and experience using data to drive decision-making and feature prioritization

• Experience working in a fast-paced enterprise technology environment

• Empathetic researcher - seeks to truly understand by asking open-ended questions and avoiding confirmation bias

• Open - seeks help, shares before ready, and defaults to sharing rather than hiding

• Driver - can’t help themselves from taking the lead and filling the gaps

Our values:

Here at Seismic, we ignite growth for our company, industry, and people. We are enablement innovators seeking the best, brightest teammates who are mission-driven and empowered by our values.

• We are inclusive.
• We are vulnerable.
• We seek to understand.
• We strive for excellence.
• We champion the customer.
• We celebrate success.

What we have for you: 

USA

• Take time to rest and recharge with generous time off, paid company holidays and end of year company shutdown.
• Medical, dental, vision, employer-paid life insurance and disability benefits
• Access to Health Savings Account (HSA) with $1,000 Single/$2,000 annual employer contribution
• Access to free paid telemedicine and wellness offers through medical plan
• Fertility and family planning benefits with financial assistance for adoption and surrogacy 
• Paid parental leave and family caregiver leaves
• Annual professional development reimbursement
• Mental health support with 12 free counseling sessions for you and your family members
• 401k with annual employer match 
• Equity program and performance-based bonuses 
• Bring Your Own Device technology stipend
• Seismic Cares Program with charitable donation matching

Canada

• Take time to rest and recharge with paid time off, paid company holidays, and end of year company shutdown
• Fertility and family planning benefits with financial assistance for adoption and surrogacy  
• 100% employer-paid Medical, dental, vision and 2x life insurance
• Retirement savings plan with annual employer contribution
• Equity program and performance-based bonuses 
• Paid parental leave
• Access to free paid telemedicine
• Mental health support with 12 free counseling sessions for you and your family members  
• Annual professional development reimbursement
• Bring Your Own Device technology stipend
• Seismic Cares Program with charitable donation matching
• Communities of Belonging (employee resource/affinity groups)

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