Product Manager, Identity

About the team

Stripe Identity is building a service that enables merchants to seamlessly verify their customers while scaling globally with ease. We believe Identity is a core piece of economic infrastructure for online businesses, just like payments. Great Identity solutions not only enable complex, highly regulated businesses to work with ease on the internet, but they also effectively keep merchants and consumers in the internet economy. Stripe Identity’s mission is to become the easiest way to verify a real-world identity on the internet. 

About the role

As a Product Manager on Stripe Identity, you will focus on building a best-in-class identity verification service for merchants and the consumers they serve. That will mean deeply understanding the varied needs of our customers, from the most complex regulatory requirements to the gnarliest fraud problems. You’ll use that knowledge to prioritize which segments to go after, and then build a mix of consumer and developer-facing features that help merchants achieve their business goals, while simultaneously delighting their consumers. 

Responsibilities: 

• Collaboratively partner with other Stripe teams (engineering, design, legal, etc) early in the product development lifecycle and jointly shape product plans that lead with delightful experiences
• Be the voice of the end-customer both within Identity and more broadly at Stripe
• Help set an ambitious roadmap for product development and expansion of Identity’s capabilities
• Work closely with our customers, product teams, and cross functional partners to build a comprehensive and frictionless experience for our users
• Discover new parts of our business and lead them from nascent stages to maturity.

Minimum Requirements

• • Ideally 8+ years product management experience in fast growing teams (ideally working on a mix of consumer facing and enterprise facing products) 
  • Has an obsession over product quality and an eye for design, specifically an intuition for good user flows and user experiences
  • Ability to inspire engineering teams to elevate their product ambitions and has collaborated closely on architecture and product decisions alike  
  • Strong written and verbal communication skills with a talent for precise articulations of customer problems
  • Takes an ownership mindset and works on whatever it takes to solve problems and delight users
  • Experience operating within fraud mitigation, risk management, identity or KYC/AML an advantage