Product Manager, Identity Products

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The ability for consumers to prove their identity is something we take for granted in the physical world. Authentication in the digital world presents a much more difficult challenge. The need for trusted digital identity solutions is here as governments around the world are beginning to impose regulatory requirements on companies in order to mitigate the growing problem of online identity and payment fraud. This role will focus on executing the product strategy for Visa’s strong customer authentication solution, working with a globally distributed team to do so. 

The Product Manager will play a critical role is developing and launching one of the first products within Visa’s Identity Products portfolio. The product manager will work directly with engineering, design, regional product, privacy and legal, and other Visa product teams to define requirements for the product that meet both client needs and regulatory requirements. The ideal candidate should be able to quickly come up to speed on the technical aspects of the product and also be able to think critically and strategically about how the product can and should integrate with other Visa products. The product manager will be required to work directly with technical teams, business teams, external clients, and partners, therefore should be comfortable adapting their communication style appropriately for their audience. The product manager will need to influence stakeholders without direct authority to execute their product strategy. The product manager will be responsible for developing business cases, revenue forecasts, product roadmap, and contribute to development of sales collateral, operational processes, and client legal agreements. The product manager may also participate as a Visa representative to industry standard organizations, participating in working groups to help define industry best practices or specifications. This role requires a variety of skillsets across strategy, product management, product development, delivery, and operations.

Responsibilities

• Manage product strategy and roadmap for Visa’s strong authentication solution
• Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
• Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
• Work with product marketing to draft sales and other go-to-market collateral
• Provide subject matter expertise for internal, client, and partner sales efforts
• Define pricing for the product
• Collaborate with fellow product managers to develop business case and revenue forecasts for your product
• Develop a go-to-market/commercialization strategy for the product, including strategy for geographical expansion
• Define and automate the operational processes needed to support the product (e.g. billing, client onboarding)
• Understand the industry landscape, competitors, regulatory requirements that impact your product

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelor’s Degree in technical field such as computer science/software engineering, industrial engineering, systems engineering, engineering management, information systems or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Previous experience in a technology product management, software engineering, or systems engineering role either full time or internship
• Previous leadership experience; leading project(s) with cross-functional and geographically distributed team is a plus
• Familiarity with basic UX design best practices
• Demonstrated interest in Payments, FinTech, and/or Digital Identity industries
• Problem solver, detail-oriented, self-starter, and analytical thinker
• Able to effectively communicate with technical and non-technical audiences
• Strong presentation skills

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.