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Product Manager - Identity
Home office stipend
Professional development opportunities
Mental health wellbeing support
Parental leave
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About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your mission
As the Product Manager for Identity, you’ll be responsible for providing a seamless experience for access to our platform (including sign up or login), but also profile management and associated profile attributes that bring trust to our community and are a key enabler of a successful experience. Working closely with a full stack squad (engineers, data analysts, Q/A and designers) and reporting to the Head of Product of the platform scope, you will oversee the entire Identity domain, from setting the long-term vision to developing quarterly roadmaps and launching new features.
The Identity scope includes all the features and tools required to:
- Ensuring a seamless experience for users connecting to the platform, which includes the sign-up flow, login flow, and subsequent anti-fraud and security features.
- Managing and displaying user profiles across our product, alongside numerous features that contribute to building trust in our community and encouraging the completion of profile attributes.
- Facilitating the reporting of members, content, or behavior to our Customer Relation team or our Trust and Safety Team.
Examples of challenges:
- How to revamp and gamify users’ profile pages to encourage more complete profiles?
- What new user experience levels should we define, and how can we clarify these for our users?
- What new Trust-related features should we implement to support growth in rapidly expanding markets (e.g., Latin America, India)?
Your responsibilities
- Define the “Identity” vision and associated project backlog to reach our ambition
- Own the quarterly roadmap, and partner with Engineering team and Business stakeholders to assess projects feasibility and prioritization
- Communicate and align Product & Engineering leadership on initiative prioritization
- Lead product discovery and coordinate with designers and engineers to build features specifications
- Support Identity engineering team on a day to day basis and lead trade off discussions
- Communicate on the “Identity” plan and achievements within BlaBlaCar
Your qualifications
- 1 to 3 years of experience in product management or cross functional management
- Ability to coordinate and work with multidisciplinary stakeholders (esp. Engineering, Product Marketing, Design) : project management ; autonomy
- Ability to challenge existing features / tools, and identify priorities to improve user experience and strengthen our community : critical thinking, curiosity
- Ability to engage people that will not be reporting to you : empathy, written, verbal & presentation skills
- Ability to learn fast and create yourself a strong opinion : coachability; pragmatism
- Ability to create insights and systemic recommendations : process-oriented; analytical;problem-solving; simplicity
- Full working proficiency in English
- Fit with our BlaBlaPrinciples
What we have to offer
- Full remote possible in the country of employment
- 4 additional weeks of Maternity leaves and Paternity leaves paid
- Financial support for home office equipment
- Minimum 25 days holiday per year
- Local meal plan policies (Swile card in France)
- 50% transportation paid in France (Forfait Mobilité Durable)
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Personal growth via trainings, mentorship, and internal mobility programs
- Employee Stock ownership plan
- Regular team building events
- Mental health support through Moka.care
- Paid leave - be the member day
- Annual budget for Sport & Cultural activities (180 euros reimbursement)
Interested in joining the ride? Here’s what your hiring journey will look like:
- a 45-min video-call with one of our Talent Acquisition Managers, Hien Hoang, to get to know you, understand your career expectations and answer your questions
- a 60-min video-call with Charles Jouanjean, our Head of Product to deep dive into your past experiences and assess analytical skills through a live case study
- a 60-min case study to evaluate your skills (20-min presentation to key stakeholders + Q&A session)
- a 45-min video-call with Yannick Hoffsess, Engineering Manager for the Identity team to deep dive into your motivation and the fit with our principles
Not sure yet?
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Product Manager - Identity position?The suggested salary for this job is $158,000 - $205,000*
- Is telecommuting possible for this job?Yes, telecommuting is possible for this job
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