What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager - Identity position?

The suggested salary for this position is $158,000-$205,000*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Manager - Identity job at Blablacar

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your mission

As the Product Manager for Identity, you’ll be responsible for providing a seamless experience for access to our platform (including sign up or login), but also profile management and associated profile attributes that bring trust to our community and are a key enabler of a successful experience. Working closely with a full stack squad (engineers, data analysts, Q/A and designers) and reporting to the Head of Product of the platform scope, you will oversee the entire Identity domain, from setting the long-term vision to developing quarterly roadmaps and launching new features.

The Identity scope includes all the features and tools required to:

- Ensuring a seamless experience for users connecting to the platform, which includes the sign-up flow, login flow, and subsequent anti-fraud and security features.

- Managing and displaying user profiles across our product, alongside numerous features that contribute to building trust in our community and encouraging the completion of profile attributes.

- Facilitating the reporting of members, content, or behavior to our Customer Relation team or our Trust and Safety Team.

Examples of challenges:

- How to revamp and gamify users’ profile pages to encourage more complete profiles?

- What new user experience levels should we define, and how can we clarify these for our users?

- What new Trust-related features should we implement to support growth in rapidly expanding markets (e.g., Latin America, India)?

Your responsibilities

Define the “Identity” vision and associated project backlog to reach our ambition
Own the quarterly roadmap, and partner with Engineering team and Business stakeholders to assess projects feasibility and prioritization
Communicate and align Product & Engineering leadership on initiative prioritization
Lead product discovery and coordinate with designers and engineers to build features specifications
Support Identity engineering team on a day to day basis and lead trade off discussions
Communicate on the “Identity” plan and achievements within BlaBlaCar

Your qualifications

1 to 3 years of experience in product management or cross functional management
Ability to coordinate and work with multidisciplinary stakeholders (esp. Engineering, Product Marketing, Design) : project management ; autonomy
Ability to challenge existing features / tools, and identify priorities to improve user experience and strengthen our community : critical thinking, curiosity
Ability to engage people that will not be reporting to you : empathy, written, verbal & presentation skills
Ability to learn fast and create yourself a strong opinion : coachability; pragmatism
Ability to create insights and systemic recommendations : process-oriented; analytical;problem-solving; simplicity
Full working proficiency in English
Fit with our BlaBlaPrinciples

What we have to offer

Full remote possible in the country of employment
4 additional weeks of Maternity leaves and Paternity leaves paid
Financial support for home office equipment
Minimum 25 days holiday per year
Local meal plan policies (Swile card in France)
50% transportation paid in France (Forfait Mobilité Durable)
Relocation package and visa support
Free unlimited carpooling & bus rides
Personal growth via trainings, mentorship, and internal mobility programs
Employee Stock ownership plan
Regular team building events
Mental health support through Moka.care
Paid leave - be the member day
Annual budget for Sport & Cultural activities (180 euros reimbursement)

Interested in joining the ride? Here’s what your hiring journey will look like:

a 45-min video-call with one of our Talent Acquisition Managers, Hien Hoang, to get to know you, understand your career expectations and answer your questions
a 60-min video-call with Charles Jouanjean, our Head of Product to deep dive into your past experiences and assess analytical skills through a live case study
a 60-min case study to evaluate your skills (20-min presentation to key stakeholders + Q&A session)
a 45-min video-call with Yannick Hoffsess, Engineering Manager for the Identity team to deep dive into your motivation and the fit with our principles

Not sure yet?

Check out our 100 reasons to join BlaBlaCar!

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

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Product Manager - Identity

Your responsibilities

Your qualifications

What we have to offer

Interested in joining the ride? Here’s what your hiring journey will look like:

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