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Role Description
The HelloSign Product Manager will be on a tight-knit, highly collaborative, x-functional team of Designers, Researchers, Writers, Engineers, Data Analysts, and more intently focused on building features and capabilities to drive our eSignature API offerings forward. Our API allows customers to embed electronic agreements directly into their platforms seamlessly, and This is an ideal role for a seasoned PM with a background in solving user problems by shipping simple and intuitive solutions for B2B customers. You should also be up for the challenge of driving strategic company initiatives, shaping a product roadmap, leading x-functional teams, and delighting our customers along the way.
Responsibilities
- Be a key player in the ownership of the HelloSign API: A unique platform that caters to developers and system integrators alike with an intuitive interface that still maintains powerful options and flexibility
- Work with Customer Success, Sales, and Marketing to ideate improvements that address company objectives. Build business cases, pitch ideas, and gain buy-in from stakeholders
- Help balance your product’s long-term roadmap with its backlog of issues and bugs. Be an expert at prioritization
- Deliver crisp product requirements to engineering. Remove obstacles from the path on to shipping
- Be a customer advocate. Gain a deep understanding of their needs through both qualitative and quantitative measures
- Ability to champion the goals and vision of the product, inspire team members to do great work and remove roadblocks to make progress
- Work cross-functionally with Engineering, Professional Services, Customer Operations, Marketing, and Sales/BD to bring products to market. Be an advocate for your product. Make sure stakeholders are excited about, trained on, and aware of launches in order to factor into their own objectives
- Make data-informed decisions. Know how you’re measuring success before starting any project. Obsess over your KPIs. Know when to commit more resources and when to cut
- Embody our core values and uphold our unique company culture. We value diversity and inclusion, and encourage our team members to be their authentic selves at work.
Requirements
- 3+ years of experience as a Product Manager in B2B SaaS, specifically building and driving technical products.
- Have experience working with APIs and platform integrations
- Consistent history of delivering measurable results for both users and the business.
- Strong skills around cross-functional collaboration, influence, and communication; an ability to achieve clarity and drive focus in a complex and dynamic environment
- Ability to define a long-term product or business strategy, while executing on short-term product development goals
- A deep understanding and empathy for end-users
- Build consensus and listen well, but can also drive hard decisions. You push the pace. You take blame and pass the praise. People love working with you.
- Excellent written and oral communication skills
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Product Manager, HelloSign API position?The suggested salary for this job is $132,000 - $181,000*
- Is telecommuting possible for this job?Yes, telecommuting is possible for this job
