Product Manager

The power of prediction starts with Heartex. We build software that helps people do what only they can do – give meaning

Data fills our modern world. It flows prolifically inside organizations, customer interactions, through product usage, environmental research, healthcare imaging, and beyond. What if we could use any of that historical data to predict the future? The fact is, in most cases we can make predictions through Machine Learning and AI, but to do so in a meaningful and impactful way, historical data needs to be accurate, comprehensive, and absent of bias. 

In order to make the best predictions, we believe internal teams with domain expertise should be responsible for annotating and curating data. It's called data labeling, and it’s a process of real people giving meaning to the information they see on the screen. Heartex was founded to take data labeling to the next level. 

Heartex is a fully distributed organization with people all over the world. We have team members in North America, Europe, and South America across 6 countries. We believe that data labeling is a team sport. Data scientists, subject matter experts, engineers, operations, and annotators must work collaboratively to ensure quality results and an efficient process. That’s why we created Label Studio, which has quickly become the most popular open source data labeling platform with 1000,000 users around the world, alongside a community of thousands of data scientists sharing knowledge and working to advance data-centric AI.  

Heartex raised $25 million in Series A funding, bringing our total funds raised to $30 million from notable investment partners Redpoint Ventures, Unusual Ventures, Bow Capital, Swift Ventures, as well as angel investors.

About the Opportunity:

With the growth of our user base, we are looking to add a Product Manager who will advocate for our users, help drive product improvements and new features, as well as help establish good product management practices. In this role, you will collaborate with team members across the organization, including engineering, design, community/marketing, and other stakeholders. Also you will engage with our customers and open-source community to improve Label Studio products and features. As a Product Manager at Heartex you will have a tremendous impact on the product direction and help define the future roadmap based on the customer requests and long term product vision.

Try Label Studio for yourself.

What You'll Bring:

• Proven experience delivering technical products from inception, through delivery, to post launch
• A combination of 3+ years of product management experience, bonus for experience working on AI/ML products and features
• Experience or a deep interest in creating open-source, self serve, or freemium products
• Knowledge and experience partnering with technical user communities
• Established practice of using both quantitative data (e.g., product metrics) and qualitative data (e.g., user interviews) to inform product prioritization
• Knowledge of user needs, gathering requirements, and defining scope
• Able to work closely with technical management teams to develop systems, solutions, and products
• Demonstrated critical thinking and thought leadership leading to business results and outcomes
• A background in establishing cross functional relationships across multi-disciplinary teams and multiple partners in different time zones.
• A bachelors degree in a related discipline, or equivalent experience

Within 1 month, you'll:

• Develop a deep understanding of Label Studio and how it fits in the MLOps ecosystem
• Establish relationships with Heartex users/customers based on deep understanding of their business drivers, strategic goals, and technical challenges
• Gain thorough understanding of our current roadmap
• Improve upon current product practices that will lead to better and more efficient ways of working
• Help bring different functions like sales, marketing, and engineering to common ground

Within 3 months, you'll:

• Establish yourself as a key member helping to drive the definition of the Heartex product portfolio, its goals, and strategy
• Help finalize building out a product roadmap
• Become a go-to person to talk to about backlog prioritization
• Develop a data-driven approach to product decision making
• Work with Engineering to develop a strategy for releasing features

Within 6 months, you'll:

• Develop a strategic plan to increase the size and contributions of our open source community
• Direct and drive multiple teams to successful delivery of open source features and product updates
• Support and help grow the open source community through your participation in meet-ups and product speaking engagements
• Continue to iterate on product processes as we scale the team

In 1 year, you'll:

• Delivery of product updates should be on a predictable & reliable schedule
• Play a key role in making Label Studio the #1 data labeling platform

It is an exciting time at Heartex, we are a growing startup and at this stage we are constantly evolving. While we have put a lot of thought into your first and most important initiatives, it’s only an example and something we will work on together. We're always learning and growing, so like us this role will evolve and expand. We hope that this opportunity sounds exciting to you and that you consider joining us on our journey!

At Heartex

While our community and customers enjoy our products, we understand it is our team who make that possible. That is why we want to support you in doing your best work. To explore more about our team please visit the about our team page.

We hope you are interested in our opportunities and encourage you to apply even if you are not sure you fit all of the requirements. When applying please include: A short document covering of your experience & skills, such as a resume or linkedin profile. If you have a cover letter expanding on your background and why Heartex is of interest to you, even better, though a cover letter is not required & will not impact your application status. When we receive your application, we’ll get back to you about the next steps.

Heartex is an Equal Opportunity Employer. We are committed to building an organization that welcomes diverse backgrounds and lifestyles. Our goal is to create an inclusive work environment that is equitable and where everyone feels they belong. We foster open and transparent communication and a workplace where discrimination and harassment are not tolerated. If you need any accommodations or assistance to make your interviews more accessible please do not hesitate to reach out to us.

We do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences.

At Heartex we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. For US based candidates in Colorado and most US remote metro areas our base cash compensation for this role is targeted at $150,000 to $195,000 USD. For candidates in San Francisco and New York metro areas the base cash compensation range is $160,000 to $200,000. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.