Product Manager - Health Claims Automation

Your role

Shift is building a product suite for insurance. We are enabling the insurance industry to radically improve the customer experience by transforming their operations - underwriting, claims handling, and compliance. Shift has globally successful products across all insurance verticals: Property & Casualty, Healthcare and Life.

We need product managers to define, build and grow products that solve real problems for insurers in these areas. Great products led by great product managers can make an order of magnitude of difference in the success and scalability of Shift and our impact on insurance.

Your responsibilities

To build a successful strategy for Health Claims Automation, you will need a deep and broad knowledge: deep, in your understanding of how we use AI and data science; and broad, in your knowledge of the claims lifecycle. In addition, you will need to understand how health plans operate and how end-users will interact with our products to deliver great member experience and improved financial results.

Shift has strong development and R&D teams building SaaS solutions supported by applied machine learning and big data analysis. Your role will be to provide a product vision, distilled from insights into our users and market, and work with other teams to build towards it. You'll play a key role in a culture of rapid delivery and iteration based on testing, measurement and feedback.

• Define the product vision for Shift's Healthcare Claims Automation product;
• Build and manage the roadmap for Shift's Healthcare Claims Automation product;
• Work with UX, data science and developers to design and launch new features;
• Actively seek out customer feedback and use it to improve our products and plans;
• Support the go-to-market teams with information and expertise on the product;
• Look for opportunities to help our customers in new ways.

What we are looking for

At Shift, we look for talented people who can learn in their roles. We have an experienced Product team, so we're looking to hire people with some product management experience who are ready for their next big challenge. Shift is a fast-growing company, so there will be plenty of opportunities for growth.

You're a great fit for this role if:

• You already have 1-5 years of experience in software product management, or 4+ years experience in another profession and education in product management;
• You have a strong appetite for healthcare topics;
• You are eager to help health plans accomplish their operational goals and reinvest cost savings in further care;
• You have a technical background;
• You're capable of working with a team and building consensus, without formal authority;
• You are dynamic, curious and eager to learn;
• You speak and write English and French well.

Knowledge of health insurance is not required - we will teach you.

Recruitment Process

• Phone Screening
• Interview with a product manager
• Interview with the hiring manager
• Interview with the VP of Product

Since March 2020, we adapted our recruitment process and onboarding to be done from your home! If you join us and can’t go to the office, we’ll send your material and onboard you remotely!