Product Manager - Growth

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

You can also see our latest DE&I report here.

About Cleo

People come to Cleo to do work that matters. Every day, we fight for the world’s financial health, building a beloved AI that empowers people to make better financial decisions.

Backed by some of the most well-known investors in tech, we’ve reached over 5 million people. We’re already helping people spend better, avoid overdraft fees and build their credit score and this is just the beginning. 

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

The role:

You’ll be a key member of our Growth pillar that is responsible for determining how we can best use our product to acquire new subscribers as well as retain them. You’ll be working with a cross-functional team of engineers, designers, product analysts and researchers - working together to maximise the squads impact. You'll also collaborate with other product managers in our growth squads, as well as key stakeholders such as our VP Growth and Growth Lead to define and execute our growth strategy and roadmap, defining what success looks like and creating experiments that allow us to rapidly learn and improve.

• Continue to improve our re-subscription product experience
• Evaluate and improve our login experience
• Increase our understanding of why users re-subscribe to Cleo to grow the number of resurrected users

• Create production functionality to reduce churn within our subscription based products (pausing, downgrade etc.)
• Improve out lapsing and cancellation experiences
• Work with data science to utilise churn prediction models to reduce churn
• Increase our understanding of the churn to re-subscription lifecycle

You should apply if you:

• Have experience in product growth at a start-up or scale-up, and enjoy being hands on with a cross functional team of analysts, designers, and engineers
• Able to say “no” more than you say “yes” to keep the squads focused on the most impactful priorities, but also able to communicate clearly with stakeholders and get alignment
• Work collaboratively with your product squad and involve them in strategy and decision-making 
• Bring creativity into how we approach financial products. We're radically changing how people interact with and feel about their finances. This means thinking about problems in a different way, and we encourage PMs from all backgrounds to apply.
• Bring energy and drive to ensure your product is successful. People would describe you as a force of nature who cares about their team
• Have experience in a growth-focused Product role

How long will the process take?

We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other.

• Step 1: Quick phone call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo
• Step 2: 45 minutes with the Hiring Manager 
• Step 3: Product case study, to be presented to a Product Lead and Growth squad member 
• Step 4: 45 minutes each with two cross-functional peers from engineering, user experience, commercial or data

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 4 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/teams/product-pi6vvgfyemvv - this position is PM3 level and we can pay between £73,231 - £93,214 depending on experience 
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love for you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
• Other benefits;
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• 2 months paid sabbatical after every 4 years at Cleo
• 6% employer-matched pension in the UK
• OpenAI subscription
• Early finish every Friday
• Online courses & internal training to level up your skills
• Regular socials and activities, online and in-person
• Online mental health support via Spill
• And many more!

UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact.