Product Manager, Generalist

Role Description

Desktop is a critical investment area for Dropbox’s long-term growth. It is the platform with the highest, most frequent engagement and it is a critical lever for activation and conversion. 

The Desktop Experience area is responsible for users’ end-to-end experience on desktop. This team serves millions of users and is focused on ensuring that users are able to access their most critical content from anywhere on any device. As a team, we deliver by balancing technical, OS, and Dropbox constraints to build simple and intuitive user experiences. We are committed to ensuring that friction is removed from all desktop experiences - it really is the magic of Dropbox. 

As a Product Manager on Desktop Experience, the opportunity is to inflect Dropbox’s business outcomes by delivering value to our largest, most engaged user base. Success in this role will create both better business outcomes and better customer outcomes. This work will be extremely results- and metrics-oriented, and will have high levels of visibility.

Responsibilities

• Help define  and execute on a compelling product vision, strategy, and roadmap.
• Work closely with partner teams across the org. This is a highly cross-functional role and you will have to interface with PM across Dropbox.
• Own portions of desktop feature development and experiments end-to-end. We follow a hypothesis-driven development approach where you’ll write product specs, drive cross-functional execution and work with Engineering, Design, and Data Science to balance tradeoffs, driving to outcomes. 
• Know your customer. You’ll work with a tight-knit team of research, design, content design and customer experience to ensure that you know the ins and outs of our users and are consistently delivering value for them on one of the most critical jobs that users come to Dropbox for. 
• Be an expert at prioritization — a deep partnership with design and engineering is key to ensure that we remove the complexity as we ship desktop experiences to end users. 
• Drive to results. Your expertise in navigating, unblocking and persisting through challenges that arise during execution will be important as you deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal and external stakeholders.

Basic Requirements

• 2+ years of PM experience
• A deep understanding and empathy for end-users — you love building products that make our customers feel joy, delight and trust
• Impact driven and a consistent history of delivering measurable results for both users and the business
• Build alignment and listen well, but can also drive hard decisions, framing the different options and tradeoffs
• Ability to analyze and use quantitative and qualitative data to inform decisions
• Strong communication, with an ability to influence with cross-functional collaboration skills

Preferred Qualifications

• Experience working with Desktop Clients
• Background in Computer Science, or similar