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Hopper

Product Manager - Fraud & Payouts (Canada)

Full-timeProduct Manager$126,000-$172,700*
Canada
Retirement benefits
Paid time off
Stock options
This job offer is closed.
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We are looking for a Product Manager to lead new product development in our fraud and payouts space.
At Hopper, we have ambitious growth plans and that comes with the knowledge that we need to provide a secure and reliable platform to monetize our vision, minimize fraud, and drive value in our supply chain. The Product Finance team is responsible for fighting against all forms of fraud (such as monetary fraud, compromised accounts, incentive fraud), while working to ensure that a customer’s experience is both as safe and as frictionless as possible. The team is also responsible for identifying and driving value in our payouts product for Hopper and for our suppliers, providing flexible and seamless payments.
As the product manager, you will be directly responsible for leading this development and fostering a culture of operational excellence. As a hands-on leader, you will relish diving deep and getting your hands dirty. Everything we do is focused on customer experience, data measurement and delivering value at speed. We’re looking for someone to not only lead product development, but also take broader ownership of specific services.

What you'll do:

  • Build robust, scale-able and high performance fraud prevention tools
  • Build new products to give more flexibility and drive more value for our suppliers, around cash management, virtual credit cards and other means of paying out suppliers
  • Manage a product roadmap for a set of tools from inception through implementation and analysis: collect requirements, establish key performance metrics, drive execution and report on the impact
  • Collaborate closely with data science to dive deep into our data to understand user and supplier behavior 
  • Work to shape business cases, including return on investment analysis for new product initiatives
  • Pare down an ideal tool to the minimum viable product: identify what’s essential for us to know if this is a good idea, what’s not and how we can limit costs and risk
  • Understand complex technical issues, discern impact and be able to explain the situation to maximize clarity and drive resolution

About You:

  • 3+ years experience as a product manager, especially in the fraud and payments space
  • Have a track record of building and launching innovative products which drove tangible outcomes
  • Past success analyzing data, drawing accurate conclusions and adjusting strategy accordingly
  • Technical depth that allows you to communicate with, understand and earn the respect of world-class engineers and data scientists
  • Capable of constructing highly compelling business cases both in writing and in person

Our global benefits:

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • Carrot Cash travel stipend
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Access to a 401k 
More about Hopper
Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings. 
Here are just a few stats that demonstrate the company’s recent growth:
- Hopper’s valuation is now over $3.5B. The company’s valuation has more than doubled since early 2020. 
- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.
- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads. 
- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT.
- The company sells over $2B in travel and travel related financial services annually 
- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.
- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.
- The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
All this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager - Fraud & Payouts (Canada) position?
    The suggested salary for this position is $126,000-$172,700*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Hopper
Hopper analyzes billions of prices daily to predict how prices will change, and tells you whether to buy or wait. Save up to 40% on your next flight.
Website
Industry
Apps, Big Data
Founded
2007
Size
1K-5K employees

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