Product Manager, Fleet Security

About the role:

Telematics is Samsara’s second largest (and original) business. Our product is used by customers of all sizes and in a variety of industries throughout the US, Canada, Mexico, and Europe. We help customers manage their fleet operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform. Through features spanning routing, maintenance, physical security, fuel management, electrification and sustainability, analytics/reporting, mobile device management, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution and platform for the world of physical operations.

In this role, you will be responsible for roadmap, execution, and innovation of our Fleet Security offerings. These products combine hardware, firmware, and software to help customers improve worker safety & efficiency and mitigate the theft of assets like vehicles, cargo, and fuel.

We are looking for a technical Product Manager with a deep interest (and ideally prior experience) in IOT-enabled software products.  You’re someone who leverages a data-driven approach in your work, can comfortably work through uncertainty, and stays focused on making forward progress toward your goals. You’re also curious about the world of physical operations, especially in emerging markets. Your passion & advocacy for customer needs is something you infuse into all of your work.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will: 

• Collaborate across software, firmware, legal, and customer service teams to deliver mission critical features 
• Understand the Fleet Security competitive landscape and customer use cases in each of our geos
• Interface regularly with key customers in Mexico and beyond
• Create a long-term strategy for Fleet Security offerings globally
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 2-4 years of job experience in relevant product, technical, and/or business roles
• Bilingual: English and Spanish required
• Located in Mexico or U.S. Occasional travel to Mexico in order to meet with customers is required.
• Strong understanding of how to build for and support enterprise customers
• Strong ability to grasp technical concepts & establish credibility with engineers
• A proven track-record of delivering outstanding results for customers & the business, managing significant complexity and bold timelines
• Demonstrated experience using data to measure progress toward goals and make investment choices
• Excellent communication skills. Must be comfortable presenting to customers and internal audiences, including senior executives

An ideal candidate also has:

• Experience building software products alongside hardware and/or firmware engineering teams
• Experience working in the telematics and/or fleet management space
• Experience working with distributed teams
• Located in Mexico