Product Manager, Events, Webhooks, & Remote Function

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’ll be on the Developer Platform product management team, and work across both the API Platform and Developer User Experience engineering teams. API Platform is responsible for Stripe’s API infrastructure, including the backend service that powers Stripe’s events and webhooks product experience. You’ll also work closely with the Developer User Experience team to ship the right product experiences across our Developer Dashboard, CLI, SDKs, and Visual Studio Extension. In short, you’ll own both the backend and frontend product requirements.

What you’ll do

First a little context: whenever a user takes an action on Stripe, such as creating an invoice, an event is created. In many cases, developers need to listen for these events, so that their backend integration can run custom code, such as saving the customer information associated with the invoice to their database. 

In this role, you’ll be the product manager of tools and technologies that communicate between Stripe and a user’s infrastructure. For example, you’ll set the standard for the platform-wide design of the event payload, you’ll be responsible for the end-to-end webhooks user experience – critical to the asynchronous nature of many of our most important APIs –, and you’ll partner with the IAM team to ensure security history events are delivered to our users’ SIEM systems for further analysis. You’ll also work on our new remote function extensibility primitive, which allows third-party developers to call APIs from their Stripe Apps; this is the underlying functionality that is enabling Stripe to call out to 3rd-party tax providers, such as Avalara. 

Stripe aims to deliver the best experience for developers in the industry. There are a million features we could build, but as a Stripe platform product manager, you’ll be responsible for answering what we should build. You’ll meet with both developers and internal Stripe teams to understand their needs and shape your product perspective. In partnership with engineering, you’ll coauthor the product strategy and roadmap, with the goal of each new release making a measurable impact on the business. You’ll also define product requirements and -- most importantly -- ship new features to market.  

Experience with event-based architectures and technologies, such as Kafka, Amazon EventBridge, Azure Event Grid, or Google Pub/Sub, will be very valuable in this role. 

Responsibilities

• Partner with the engineering team to ship functionality that delights users, has the right balance of impact vs engineering cost, and makes a measurable impact on the business
• Interact with internal product teams and customers daily and translate their needs into product requirements
• Develop the vision, strategy, and roadmap for future investments
• Define key success metrics for webhooks and events
• Work closely with user researchers to test hypotheses and understand developer pain points
• Validate product ideas and prototypes with early adopters 
• Work closely with developer relations & developer marketing to launch new features and drive product awareness and adoption

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Both passion for and experience shipping tools for developers.  For example, you’ve shipped CLIs, client libraries, APIs, IDE extensions, etc. 
• Experience with event-based architectures and technologies, such as Kafka, Amazon EventBridge, Azure Event Grid, or Google Pub/Sub. 
• 5+ years of Product Management experience
• Computer Science background or equivalent technical experience

Preferred qualifications

• You have strong written and verbal communication skills 
• You are a member of the developer community and have a strong understanding of developer needs 
• You’re very knowledgeable of the tools and processes development teams use to develop, build, and, test integrations
• You’re enjoy using social media to interact directly with customers for feedback
• Your hands are filthy. You only ship functionality after you’ve personally test driven it and made heavy edits to the documentation.