Product Manager – Enterprise Agreement Cloud Management

Product Manager – Enterprise Agreement Cloud Management
Product & Program Management | Seattle, Washington

If this position is eligible for remote employment in the US, the employee can work remotely in all but the following states: Alaska, Colorado, Hawaii, Iowa, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Product & Program Management teams work on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.

This position
DocuSign Agreement Cloud helps the biggest companies in the world do business. The Agreement Cloud Management team builds enterprise-grade platforms that enable customers to scale out deployments of the DocuSign Agreement Cloud to all departments.

As a product manager in the Agreement Cloud Management team, you will be responsible for key features and products that help our enterprise customers take control over their business needs with self-service deployment solutions.

You will work cross-functionally on the discovery, conceptualization, and launch of innovative product capabilities related to your area of focus. Your objectives will be directly linked to metrics such as product engagement, customer satisfaction and operational efficiency.

This position is an individual contributor reporting to Sr. Director of Product Management and is designated Flex.

Responsibilities
● Build the strategy and roadmap for various DocuSign product offerings
● Drive the vision and requirements, translate them to functional specifications, facilitate a sound design and deliver an efficient experience
● Leverage primary and secondary research to deepen understanding of customers across their lifecycle, from awareness to renewal and expansion
● Drive insights on the markets and segments in which these applications compete; stay abreast of industry trends, events, and channels to anticipate customer needs
● Profile and understand high value, innovative use cases purchased and implemented by a variety of industry customers
● Evaluate and prioritize requirements in partnership with sales, marketing, and product team leadership, leveraging industry best practices and new innovations
● Prioritize and manage a product backlog for effective release and sprint planning
● Facilitate requirements definition with design and engineering partners while identifying dependencies and relative priority with other product managers
● Partner with Design and Engineering to ensure product ships on time and to quality

Basic qualifications
● Bachelor's degree in a technical field, or equivalent practical experience
● 2+ years of experience in product management
● Experience in managing day-to-day product direction
● Experience working cross-functionally with Product Management, Design, Engineering, IT, Operations, Program Management, Marketing, Sales and Customer Support
● Strong written and verbal communication skills

Preferred qualifications
● Experience creating product roadmaps from conception to launch, driving the product vision, defining go-to-market strategy and leading design decisions
● Ability to influence and collaborate in a matrixed environment having multiple stakeholders

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected].

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