Product Manager - E-Commerce

Industry: E-Commerce

Work experience: 3 to 5 Years

City: Bengaluru

Work style: Remote-friendly hybrid with base in Bengaluru

A middle class Indian family who got tired of everyone under the sun telling them they should just sell their delicious pickles online decides to take the plunge and set up a direct-to-consumer store. Little do they know that there exists a type of customer who orders pickles using the ‘cash on delivery’ option and then sends the delivery executive away claiming that they never ordered it. This ‘Return to Origin’ menace leads to them being unable to plan stock, storage, and delivery costs accurately. 

With Bureau’s help, they get a trust score and RTO prediction alongside each order that tells them the likelihood of a successful delivery for each of their orders. In addition to that, Bureau prevents any kind of impulse purchase being carried out on the store keeping in mind the online behaviour of the customers in question.

That’s just one of the several kinds of problems we help solve. 

Whether it’s Collusion, Fraud Rings, Promo Abuse, Chargeback, Account Takeover, or Sim Swap frauds - Bureau’s squad of Fraud Fighters is there to help Product and Growth teams across the globe. 

If you read the above paragraphs and found it intriguing, please consider joining us on this journey where we help businesses and their customers feel safe and secure while transacting across the Internet. This is day zero and we have so much more to build and sell. 

More information on www.bureau.id

Responsibilities

Product Manager for Blaze, which is the E-Commerce Vertical of Bureau.id, shall be responsible for the following charter

• Devising the product roadmap for Blaze RTO Guarantee and E-Commerce Risk products

• Leading the problem discovery, user research and conceptualisation tasks

• Executing product charters with detailed Product requirements and coordination with Engineering

• Product launch planning, execution and leading the GTM for new features for Blaze

What We're Looking For

• 5-7 years of experience in Product Management, preferably in Financial Fraud Risk.

• Career concentration in E-Commerce, Payments or Risk Service Providers

• Experience in developing requirements for Risk score-based rules engines,
  Classification & Regression models etc.

• Bachelor’s degree or higher, preferably in Maths, Statistics or an area of
  Technology.

• Strong quantitative abilities, distinctive problem-solving and excellent
  analytics skills.

• Strong organizational, communication, presentation and project management
  skills.

• Experience with analytical / statistical tools like SQL, SAS, Altair Knowledge
  Studio, R or Python preferable.

• Experience in experimentation, and A/B testing a plus.

• Strong sense of product design and customer empathy.

Benefits at Bureau: 

• Attractive compensation package 

• Monthly Learning Sessions 

• Smart, Kind, and Weird teammates

• Comprehensive Health Insurance 

• Flexible Leave Policy 

• Continuous learning and tools budget 

• Exposure to other functions 

• Lovely office in a prime location