Stripe is a technology company that builds economic infrastructure for the internet. Docs is the primary surface merchants use to learn about and integrate with our suite of financial products and APIs and a core driver of our growth and developer brand.
We’re looking for a product manager who is passionate about developer experience, high-polish user interfaces, and finding creative ways to teach users complex topics and workflows. In this cross-functional role, you will partner with teams across Stripe to build the best documentation site on the web and help the next generation of online businesses get up and running with Stripe.
Stripe is known for having great docs. This is an opportunity to drive the roadmap for Stripe Docs and set the bar for the broader industry.
You will:
Own the long term roadmap for user-facing documentation at Stripe
Understand the competitive landscape and maintain Stripe’s leadership position in the area of developer experience and documentation
Work with engineers and designers to build and launch creative new documentation experiences and tools
Be a staunch advocate for our users, get to know their needs, and deliver to them the best documentation experience possible
Collaborate with stakeholders across the organization such as design, data science, engineering, infrastructure, marketing, and operations
We’re looking for someone who has:
6+ years of product management or product-focused founder experience shipping high-quality products
Shipped user-facing or API products, built on complex technical systems running at scale
Persistence and a whatever-it-takes approach to ensure that your product is successful
Strong written and verbal communication skills with a talent for precise articulations of customer problems
Enjoy being a generalist working on whatever it takes to solve problems and delight users
Thrived in a highly collaborative environment involving different stakeholders and subject matter experts
Taken pride in working on projects to successful completion
It would be great if:
You’ve personally built API integrations and understand the hard parts
You are empathetic to customer needs but enough of a visionary to not just deliver a faster horse
You are comfortable planning in quarters, and can set a vision for several years
You are comfortable working with geographically distributed teams
Questions & answers for this position
What is the type of contract for this position?
The contract for this position is a Full-time contract
What's the salary range for the Product Manager, Docs position?
The suggested salary for this position is $132,000 - $184,000*
Is telecommuting possible for this position?
No, telecommuting is not possible for this position
About Stripe
Stripe, Inc. is an Irish-American financial services and software as a service company dual-headquartered in San Francisco, United States and Dublin, Ireland.