Product Manager, Digital Platform, Virtual Assistant (San Francisco, CA) - Freelance [Hybrid]
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ABOUT THE HIRING PROCESS:
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- JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
- LOCATION: San Francisco, CA only (TimeZone: EST | Partial overlap)
- HOURLY RANGE: Our client is looking to pay $100 – $110/hr
- ESTIMATED DURATION: 40h/week - Long term
THE OPPORTUNITY
Requirements
What you’ll be working on
Our client’s Digital Platform team creates world-class end-to-end digital experiences that are intuitive, innovative, engaging and inclusive. The team focuses on best of breed experiences for clients across all products and channels. The focus of this engagement is to support their virtual assistant.
As a Product Manager you will
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Team with a Sr Digital Manager/Digital Director to deliver projects including
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Business Requirements
- Production support, including creating and cataloging processes
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Project management routines and documentation
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Process maps and screen flows
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Testing
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Controls and metrics
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Competitive analysis and research
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Collaborate with XD/Designers, technology, other product managers and stakeholders
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Support products and services in production
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Content and VOC evaluation to make sure our products and services are working as expected
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Production support management for client issues and escalations
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Generating playbooks, tracking and status mechanisms
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Review and manage metrics and controls
You’re a person who has (required skills)
- Excellent digital product management skills with 3-5 years of experience as Product Manager or Product Owner
- Financial services a plus; virtual assistants/chatbots a big plus
- Excellent quantitative, qualitative, and critical problem-solving skills
- Excellent organizational and communication skills
- Excellent computer skills, including the use of PowerPoint, Excel, and Microsoft Word
- Strong knowledge and understanding of Agile SDLC practices, including use of Jira, as a digital product owner
- Strong project management experience delivering large and highly complex projects
And you are a person who:
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Adapts quickly to change and can be effective in fast-paced environment
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Self-Starter, willing to work through ambiguity
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Has an ownership mindset
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Has a strong work ethic, reliable issue resolution and time management skills
Apply Now!
Braintrust Job ID: 6152
C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.
Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Freelance contract
- What's the salary range for the Product Manager, Digital Platform, Virtual Assistant (San Francisco, CA) - Freelance [Hybrid] position?The suggested salary for this position is $100 - $110
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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