Product Manager, Digital Platform, Virtual Assistant (Plano, TX) - Freelance [Hybrid]

As a Product Manager you will

• Team with a Sr Digital Manager/Digital Director to deliver projects including 

• Business Requirements

• Production support, including creating and cataloging processes

• Project management routines and documentation

• Process maps and screen flows 

• Testing

• Controls and metrics

• Competitive analysis and research

• Collaborate with XD/Designers, technology, other product managers and stakeholders 

• Support products and services in production 

• Content and VOC evaluation to make sure our products and services are working as expected

• Production support management for client issues and escalations

• Generating playbooks, tracking and status mechanisms

• Review and manage metrics and controls 

You’re a person who has (required skills)

• Excellent digital product management skills with 3-5 years of experience as Product Manager or Product Owner
• Financial services a plus; virtual assistants/chatbots a big plus
• Excellent quantitative, qualitative, and critical problem-solving skills
• Excellent organizational and communication skills
• Excellent computer skills, including the use of PowerPoint, Excel, and Microsoft Word
• Strong knowledge and understanding of Agile SDLC practices, including use of Jira, as a digital product owner
• Strong project management experience delivering large and highly complex projects 

And you are a person who:

• Adapts quickly to change and can be effective in fast-paced environment

• Self-Starter, willing to work through ambiguity 

• Has an ownership mindset

• Has a strong work ethic, reliable issue resolution and time management skills

Apply Now!