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Product Manager, Digital Platform, Client Protection [Remote]

Braintrust is hiring a Product Manager

Contract type
Please let Braintrust know you found this offer on WeLoveProduct as a way to support us so we can keep publishing more product manager job offers.
Job description


Braintrust is the only network that gives in-demand talent all the freedom of freelance with all the benefits, community and stability of a full-time role. As the first decentralized talent network, our revolutionary Web3 model ensures the community that relies on Braintrust to find work are the same people who own and build it through the blockchain token, BTRST. So unlike other marketplaces that take 20% to 50% of talent earnings, Braintrust allows talent to keep 100% of earnings and to vote on key changes to improve the network. Braintrust is working to change the way freelance works – for good.

  • JOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)
  • LOCATION: Remote - Charlotte, NC only (TimeZone: EST | Partial overlap)
  • HOURLY RANGE: Our client is looking to pay $100 – $125/hr
  • ESTIMATED DURATION: 40h/week - Long term


Hybrid preferred - 3 days/week in office in Charlotte, NC


What you’ll be working on

A common purpose guides: to help make financial lives better by connecting clients and communities to the resources they need to succeed. Our client’s Digital Platform team creates world-class end-to-end digital experiences that are intuitive, innovative, engaging and inclusive. The team focuses on best of breed experiences for clients across all products and channels. Their main focus areas include Digital Trust, Identity and Security which includes: Authentication, Aggregator, Anti Money Laundering, Alert and Auth Code Management, Digitization of Paper. 


There are three Product Manager opportunities on this team:  1) Alerts 2) Client Protection 3) Authentication


As a Product Manager you will

  • Team with a Sr Digital Manager/Digital Director to deliver projects including 

    • Business Requirements

    • Production support, including creating and cataloging processes
    • Project management routines and documentation

    • Process maps and screen flows 

    • Testing

    • Controls and metrics

    • Competitive analysis and research

  • Collaborate with XD/Designers, technology, other product managers and stakeholders 

  • Support products and services in production 

    • Content and VOC evaluation to make sure our client's products and services are working as expected

    • Production support management for client issues and escalations

    • Generating playbooks, tracking and status mechanisms

    • Review and manage metrics and controls 


You’re a person who has (required skills)

  • Excellent product management skills with 3-5 years of experience as Product Manager or Product Owner

  • Security experience a big plus; Financial services or Digital experience a plus
  • Excellent quantitative, qualitative, and critical problem-solving skills

  • Excellent organizational and communication skills 

  • Excellent computer skills, including the use of PowerPoint, Excel, and Microsoft Word

  • Strong knowledge and understanding of Agile SDLC practices, including use of Jira, as a digital product owner, a big plus
  • Strong project management experience delivering large and highly complex projects 

And you are a person who:

  • Adapts quickly to change and can be effective in fast-paced environment

  • Self-Starter, willing to work through ambiguity 

  • Has an ownership mindset

  • Has a strong work ethic, reliable issue resolution and time management skills

Apply Now!



Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform.  If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project.  

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.  

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

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177 job offers
Braintrust is the new model for how work gets done. We connect organizations with top technical talent to complete strategic projects and drive innovation.
Braintrust has been started in 2018 and employ about 51-250 people.
How to apply
Please let Braintrust know you found this offer on We Love Product as a way to support us so we can keep publishing more product manager job offers.