What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager - Digital Experiences position?

The suggested salary for this position is $132,000-$184,000*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Product Manager - Digital job at Spotify

The Freemium R&D team oversees the entire user journey on Spotify and ensures we engage with people in innovative ways, every step of the way. Our team grows Spotify’s audience by finding future listeners around the world and delivering the right value to them, at the right time. With research, product development, product design, engineering, and marketing all collaborating in one organization, we’re able to quickly create meaningful features and services for millions of people around the world, resulting in joyful, long-lasting relationships with Spotify.

We have ambitious plans in Freemium to build the next generation unified digital experiences for our listeners and creators to be able to meet their needs throughout their post purchase journey without reaching customer support.

We are looking for a user-centric & data informed Product Manager who is passionate about building frictionless experiences (account/profile management, in-product help, conversational experiences) and AI/ML driven conversational technology. In this team, you will play a key part in shaping product experiences that impact customer engagement, customer’s task completion, retention and overall company’s strategy around unified experiences.

What you'll do

Own one or more post purchase digital experiences and execute with quality & speed based on users and business needs.
Work closely with and influence cross functional stakeholders and peers to define a roadmap that balances supporting current needs, managing technical debt, and unlocking new opportunities.
Contribute a genuine passion and enthusiasm for your products and mission, and for solving your user’s needs.
Be data informed and help instill user-centric development practices across our development teams.
Partner with development teams to deliver critical platform capabilities, end user experiences with speed and quality.

Who you are

You're an experienced Product Manager with data informed product development, strong product craft, and a technical background, with previous experience building customer experiences.
You have a genuine interest in building user centric products and solving complex problems.
You are highly collaborative, proactive, driven and thrive working in cross-functional teams.
You love breaking down sophisticated problems into manageable goals and finding simple solutions to meet diverse needs.
Experience in crafting clear product requirements based on research, data and insights.
Experience leading and working with agile development teams.
You can influence and partner effectively across all levels of an organization, and regularly use these skills to improve the work going on around you.

Where you'll be

We are a distributed workforce enabling our band members to find a work mode that is best for them!
Where in the world? For this role, it can be within the EMEA region in which we have a work location
Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Working hours? We operate within the Central European time zone for collaboration
We ask that our team members be located within Greenwich Mean time zone, Central European time zone, or Eastern European standard time zone for the purposes of our collaboration hours

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Global COVID and Vaccination Disclosure

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.

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Product Manager - Digital Experiences

What you'll do

Who you are

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