Product Manager, Data Ingestion Experience

WHAT WE'RE LOOKING FOR:

We are seeking a Product Manager to join Braze’s Ingestion team. 

Braze’s Ingestion team focuses on making it seamless for customers, partners and Braze product teams to send, store, get, use and manipulate the core data objects that power our customer’s engagement strategies. This role will specifically focus on Braze’s data ingestion experience.

Each day, Braze customers send Braze billions of API requests - the data in these requests power a wide range of use cases from urgent appointment reminders to interactive in-app surveys. Braze plays a central role in our customer’s consumer engagement ecosystem - in addition to operationalizing the data from these requests within the Braze platform, Braze also streams this data to our partner ecosystem via our Currents and Data Sharing products. Therefore, Braze’s ingestion offerings are critical to delivering high quality experiences for Braze customers and their consumers and to our customer’s broader customer engagement infrastructure. 

WHAT YOU'LL DO:

• Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life.
• Deeply understand our customers, market, and technology environment.
• Understand customer needs for system reliability, consistency, accuracy and performance.
• Deliver the product roadmap, ensuring that we are building the right products excellently.
• Ensure the continued quality of Braze’s Ingestion offering.
• Manage the product roadmap for our Ingestion team – analyzing inputs from a wide variety of sources to prioritize the most important next steps for our product. Some examples of things the Ingestion team works on include customer-facing APIs, APIs internal to Braze, data imports, rate limits, data processing guarantees, and developer experience.

WHO YOU ARE:

• 4+ years of work experience.
• 2+ years of software engineering experience. 
• 2+ years of product management experience.
• Strong communication, collaboration, organization, and persuasion skills.
• A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved.
• Ability to work within a cross-functional team and balance multiple projects at once.
• Eagerness to learn and grow.
• Bonus Points:
• Experience at a B2B SaaS company
• Marketing industry experience or subject matter expertise
• Experience product managing APIs