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About Customer Onboarding
Mollie helps more than 120,000 entrepreneurs grow by offering convenient, safe and worldwide payment solutions. The customer onboarding, operations and risk domain is responsible for making it as easy as possible for businesses to start using Mollie and grow. We achieve this by providing a frictionless customer onboarding experience underpinned by intelligent & automated risk decisioning, and best-in-class tools to empower Mollie’s operational teams.
Responsibilities
Value Maximisation: Ensuring that Mollie delivers the highest possible value for its customers. You are responsible for a valuable and viable product;
Vision and Strategy: You set an inspiring vision, strategy and metrics for your product. You help customers and partners to understand our vision, strategy and (product) goals;
Knowledge Gathering: Acquiring sufficient (to your role) knowledge about your product, the market, our customers, our technologies and our industry;
Leading the roadmap: You understand markets, competition, and user requirements in depth and translate them into a well structured and executable roadmap;
Team work: You work with colleagues from different parts of the organisation and take the lead in bringing your product 'to life';
Effective Decision-Making: Making decisions and helping others to make decisions that enable our company to deliver great products and services to our customers;
Help people. Be a good and helpful colleague.
Qualifications
3+ years of experience in Product Management, experience with financial products is a plus;
A proven track record of product launches where you have taken a product from concept to launch, driving product vision, creating product roadmaps;
Experience creating proof of concepts, validating assumptions, prioritising work, and measuring the success of outcomes;
Ability to quickly absorb technical concepts and communicate them to a non-technical audience;
Having the drive to provide our customers with an outstanding experience;
Sharp analytical and problem-solving skills;
Expertise in working with stakeholders and using data to lead decision making;
Outstanding written and verbal communication skills.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Product Manager - Customer Onboarding position?The suggested salary for this job is $140,000 - $184,000*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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