Product Manager (Customer Facing Payments App)

🙌 Your Mission

You mission is to immerse yourself with NALA’s customer and strategically build the NALA App roadmap that leads us to a differentiated experience vs our competitors. Over $80bn is remitted to Africa a year and there are a lot of competitors who charge a lot for an expensive and poor service. This is an opportunity to make a difference to Build Payments for the Next Billion. As the NALA App Product Manager, you will work closely with the NALA App team, including 2 Backend Engineers, 1 QA, 3 Frontend Engineers and a Product Designer (that we are actively hiring for). This role will drive the product direction for the NALA’s core product and we want you to bring your expeirence in Fintech, Payments and sense of urgency and execution to the this role.

🎯 Your Responsibilities in this Role

• Bring a sense of urgency to your work and inspire the team to unite under your leadership to deliver an incredible product
• Take ownership of the consumer product to drive the product and business-planning process across cross-functional teams of the company
• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Develop product positioning and messaging that differentiates NALA and its features across primary market segments
• Collaborate with design, engineering, research, legal and compliance teams to refine your plan and execute it effectively
• Assess current competitor offerings to seek opportunities for differentiation
• Develop an understanding of our users at a deep level and gauge customer needs to propose prospective solutions
• Define initial product proposition and go-to-market strategies for new expansion markets
• Meeting with the C-suite to discuss financial data and ways to improve business operations

Requirements

🔥 Must-have requirements

• Proven experience shipping a breadth of high-quality consumer product features at a Fintech or Payments company
• You have 5+ years of product management experience shipping world-class products at fast-growing companies and have had demonstrable engagement with Design, Engineering and Leadership teams.
• You are proficient in SQL and some software engineering experience to interrogate product data yourself and make good decisions. We understand that perfect data is not available but knowing what pragmatic assumptions can be made to drive reasonable decisions is very important
• You have enough engineering context to know a bad MVP from a good one and have experience with product discovery methodologies
• You have strong empathy for customers and an unwillingness to compromise on user-centered design
• Experience in working with third parties, whether it’s evaluating APIs and capabilities, mapping out integration plans or evaluating different technology options

💪 Nice to have requirements

• Has context of customer needs from a UK and African perspective
• In addition to English, you can also speak French or Swahili

Benefits

⭐️ Benefits

• 35 Days Off: Enjoy an amazing 35 days of holidays to unwind and explore.
• Birthday Leave: Celebrate your special day with a bonus day off to take off in that month
• Learning Budget: Fuel your growth with $1000 annually for learning and development.
• Hybrid Working: We work 3 days a week in the office (Mon, Wed, Fri)
• Sarabi: Themed snacks and Friday lunch with a focus on building great working relationships with the team.
• Global Workspace: Get access to WeWork locations worldwide.
• Monthly Socials: Join fun social events every month for great times
• Free Coffee: Enjoy barista-style coffee at your fingertips.
• Office Fun: Play pool and table tennis when you need a break