Product Manager - Customer Experience

Yassir is the leading super App for on demand, ride-hailing, last-mile delivery, payment services and more, set to change the way daily services are provided. It currently operates in 45 cities across multiple countries. It has raised $150 million in Series B funding, five times what it raised in its previous priced round last November with world class investors such as BOND and Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others.

We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

About the role

We're seeking a passionate and analytical product manager to join our Customer Experience squad at Yassir. This role is ideal for someone with at least one year of experience in product management, business analysis, or scrum mastery, with a proven track record in a product-led environment.

Become the Product Champion: Collaborate closely with the squad to identify business needs and translate them into innovative solutions that drive user acquisition and growth.

Master of Ceremonies: Lead and facilitate agile ceremonies, keeping the team focused and energized.

Discovery Detective: Spearhead discovery phases of new projects, ensuring a deep understanding of user needs and market opportunities for a product-led strategy.

From Concept to Completion: Own features end-to-end, guiding them from initial ideation through development and launch, with a focus on user adoption and engagement.

Communication Cornerstone: Maintain clear and concise communication across all stakeholders, ensuring everyone is aligned and informed.

Proven experience (2+ years) as a Product Manager, Product Owner or Business Analyst with a focus on product-led startups.

A knack for identifying business needs and translating them into actionable solutions that drive user growth.

Excellent communication skills, both written and verbal, with the ability to engage diverse audiences.

A solid understanding of the product development lifecycle from ideation to launch, with a focus on user experience (UX) and user interface (UI) design principles.

A passion for agile methodologies and a desire to continuously improve processes.

Familiarity with project management tools like Jira is a plus.

The chance to make a real impact in a fast-paced, results-oriented environment.

Work alongside a talented and supportive squad in a dynamic startup culture.

Continuous learning and development opportunities with top-notch product team.