Square logo

Product Manager, Customer Data Platform

Square is hiring a Product Manager


Contact type
Full-time
Please let Square know you found this offer on WeLoveProduct as a way to support us so we can keep publishing more product manager job offers.
Job description

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Automation organization enables and measures the unified customer journey, intelligently empowering customers through Square's ecosystem of products. The Customer Data Platform (CDP) team is essential within the Automation organization and Square. The team is building a state-of-the-art in-house CDP for collecting, unifying, and connecting customer data with applications. The team develops products and capabilities (e.g., for personalization, segmentation) that allow partners to integrate easily with CDP and help them use customer data to build industry-leading products. The CDP team has made an enormous impact on Square's data ecosystem and leads the way to transform Square into a data company.

As an Associate Product Manager for the Customer Data Platform team, you will lead important product roadmaps from ideation to delivery. You will partner with an accomplished engineering team to ensure that our products meet customer requirements and accelerate Square's growth. Your customers consist of teams across a majority of Square products. You will need experience building data products to determine areas of opportunity to grow the CDP product. You will need a product mindset, great execution, and excellent partner management to solve the most complex user needs. You will learn from Square product leaders who will support your growth in product management.

Qualifications

​​​​​​​You will: 

  • Conduct market research, competitive analysis, and technical due diligence to determine new areas to grow the CDP product.
  • Conduct interviews to determine customer needs and product requirements
  • Set the roadmap and direction for core areas of the CDP product.
  • Lead planning, backlog grooming, and prioritization of features to achieve the product vision
  • Represent the team with partners and senior company leaders to align resources and prioritization
  • Educate teams and promote Square adoption of CDP
  • Foster an environment that enables the CDP engineering team to build quickly while maintaining a high standard for quality

You have: 

  • Product sense: You have experience shaping product direction and execution based on customer needs. You can empathize with customers and envision solutions to solve their pain points.
  • Passion: You are excited to build customer-focused data products.
  • Technical: You have knowledge of modern data architecture and best practices. You have experience developing, testing, and deploying APIs and web applications that use external platforms, cloud services, and APIs.
  • Collaborative: You have experience working directly with other teams, customers, and vendors.
  • Communicative: You can write and present with brevity and clarity.
  • Creative: You can break down open-ended and ambiguous problems.
  • Experience: 1+ years in product management or software development.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Square logo

Square

462 job offers
Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!
Square has been started in 2009 and employ about 1000+ people.
How to apply
Please let Square know you found this offer on We Love Product as a way to support us so we can keep publishing more product manager job offers.