Product Manager - Consumer Experience

We are Banked:

We’re building a global, digital payments network, based on API access to highly secure banking rails, but free from the limitations of their decades old technology and cost model to support it. 

Payments have so far missed out on the cost benefits that come from scale and the innovation potential of the digitisation of all other areas of our lives. With deep partnerships across the ecosystem we’re making real-time payments work for a digital world. We believe moving money + data together is an untapped source of innovation, and will change not only the way we buy things, but the way we live with more useful and relevant experiences. We believe it's what makes us different from other payment providers.

Banked is a rapidly growing, Series A fintech, that closed an additional extension round for a total of $56 million raised to date. The company is backed by a notable set of firms and industry leaders including Insight Partners, Bank of America, National Australia Bank, Citi and more. Continued acceleration of our growth is fueled by new partners, expanding our platform through new products and capabilities and delivering the next-generation of real-time payments. Join us and build a payments network that does more for everyone.

Product Manager at Banked

Banked is seeking an experienced Product Manager to join our Consumer Product team. You will own the global product strategy and roadmap to deliver a compelling consumer experience for our account-to-account payment products and drive checkout conversion for the merchants worldwide.

You will work closely with our engineers, designers, and business stakeholders to deeply understand consumer needs, drive experimentation and strong execution to deliver delightful consumer platform capabilities.

About you

• Customer-focused: Deep passion for solving consumer experience, using insights and data to build delight and simplicity for our user experience and improve conversion rates.
• Global Platform mindset: You will build products that can be leveraged by all our product portfolios and across all geographic markets
• Conductor: You can drive collaboration across multiple disciplines - Product, Technology, Compliance, Commercial and Marketing, effectively synthesising key requirements, and drive alignment.
• Communication: You articulate clearly, having honed excellent interpersonal and communication skills. You can turn problems into stories that people want to care about. And you can write it all down clearly so that Engineering can get on the same page.
• Prior experience in omni channel Payments industry or e-commerce Checkout: web, mobile, etc. 
• Solid product management skills, including most importantly, an ability to differentiate between building what is asked for and what is truly needed.
• Ability to thrive in a fast-paced, dynamic start-up environment.

What you will be doing at Banked

• Define product strategy and drive prioritization and delivery of product roadmap, focusing on delivering a simple and delightful consumer platform experience for our account-to-account payment products worldwide, including consumer profile, checkout platform and SDKs, incentivization, localization, etc.
• Collaborate with regional payment product teams to ensure flexibility in adoption of the features and experience.
• Own and drive product initiatives end-to-end to ensure stakeholder buy-in, operational and go-to-market readiness for new products and services
• Establish a point of view and represent the voice of the customer to deliver a seamless consumer journey
• Most importantly, be excited about scaling our products to help build a global, product-driven company that will revolutionize the digital commerce space

What Banked asks of you

STAY CURIOUS - “Look beyond” Those who keep questioning don’t settle for the obvious, so here at Banked we ask you to stay curious. Innovate, inspire, and *look beyond.*

BRING WARMTH - “Together is stronger” Everything is better in the sun, so be that light. Collaborate with respect and understanding, work with an open mind. *Together is stronger.*

OWN AND DELIVER - *“Make it happen.”* Own it with pride, act with purpose - have a plan and deliver. *Make it happen.*

Banked values 

We look for individuals who dream big, work hard and above all stay humble. Empathy, growth and passion is at the heart of what we do and through our work together we hope to create a safe and inclusive space. We deliver passion behind our product and encourage innovation.

GROWTH - A place to flourish, evolve and thrive.
EMPOWERMENT - An opportunity to drive your own impact.
A GLOBAL TEAM - A global, diverse, and inclusive place to be yourself.

Diversity, Inclusion and Equality

At Banked, we truly deliver on our word and are committed to building a culture where everyone belongs. We believe that employing a diverse workforce is key to our success and innovation. Banked are continually investing and reflecting on how we can further promote our diverse culture- a space for all to feel safe, seen and supported.