Product Manager - Connected Workplaces

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero’s ‘Connected Workplaces’ portfolio offers several products that support small businesses.  We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. We will do this by bringing together a suite of tools to provide a seamless and personalised experience for the employer and their employees. This is a bold program of work that has significant business support and visibility, and you’ll have the opportunity to collaborate with many product teams in Xero to bring our vision to life.

As Product Manager, you will drive the strategy and direction of the Government Filing domain. You will be responsible for ensuring that employers across all of our key markets can set up and manage their filing requirements and meet these obligations, correctly and with confidence. This is a newly established team that will comprise of experienced members previously from the Xero Payroll organisation and new hires. 

Government Filing is a critical part of being an employing business. Government and regulatory bodies across the world are increasingly requiring employers to file more comprehensive and timely financial information digitally. Meeting these requirements is a core obligation employers have in managing their staff. 

The core of your role will be to lead a discovery and framing process to set boundaries and priorities while establishing a healthy product development team to define and ship outcomes that solve real problems for our employing small business customers.

In addition to development and management of Xero functionality, this role will own partnerships and integrations with retirement service providers as relevant in each region. 

- Strong demonstrable experience in a software Product Management role 

- Proven product practice leadership skills

- Experience with problem discovery and solution framing activities

- Excellent stakeholder management skills

- Customer centric attitude

- Inclusive attitude and experience working closely with design and engineering teams

- Proven experience shipping digital products

- Experience with cloud and/or SaaS products

Experience with a global product and experience in a lean startup environment would also be advantageous.

- Understanding customer problems; you will be the champion of the ‘what’ and the ‘why’ and deliver value through defining, driving and executing a product roadmap aligned with the Xero Me and company vision

- Conduct research initiatives with stakeholders and end-users, then synthesise insights into actionable next steps and decisions

- Bridge business goals, user needs and feasibility as you help design and ship product

- Support with yearly, quarterly, and sprint prioritisation processes

- Confidently run a room as small as three members to large workshops, while drawing out all the voices by facilitating the right activities to get to the right information

- Get into details to ensure successful execution while understanding the strategic level impact of the work

- Effectively communicate hard technical challenges, and comfortable collaborating on complex technical product decisions with engineers

- Leadership on our product development teams. You’ll take an active involvement in planning and growth. Act as an ambassador for your team and the product while working closely with key stakeholders ranging from strategy, product marketing, data and research teams

- Aligning and collaborating across teams/portfolios to deliver at speed to meet tight timeframes

- Cultivating a fun, creative and motivated culture that lives and breathes our Xero values.

You enjoy working in a highly collaborative environment and can be a leader and influencer. You are comfortable with ambiguity. You can work in an iterative and incremental way, balancing many different inputs and constantly making tradeoffs. You thrive in a high autonomy and collaborative environment. 

If you want to work with an internationally acclaimed, award-winning product then this is the opportunity you’re looking for. We’ve got huge global reach and appeal, have a strategy in place for continued success and now is the time to be a part of it all.

Xero’s environment is an awesome place to develop in: we have a diverse and inclusive culture that we’re proud of. Whether you’re after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

We’re a big part of the development community and you’ll find Xero’s attending and speaking at conferences, hosting meetups or mentoring students. We’re really open in our discussions at Xero, from the latest product management thinking to improving diversity and inclusion.

At Xero, we encourage flexible working hours and arrangements that allow you to balance your life and passions. We trust you to build to the best of your ability and will support your real passion for continual learning with training and career mentorship to help you flourish.

As part of our awesome package you’ll get Xero shares as well as a swathe of other cool perks to make your time here that much more fun than elsewhere.

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.