Product Manager, Community Products

(United States, Canada, Mexico, Chile, Argentina, Brazil, UK, Ireland, Germany, Sweden, Norway, Poland, Spain, Austria, Slovenia, Czech Republic, Portugal, Netherlands, Switzerland)

We are targeting GMT +1 to GMT -8 in the countries identified with core overlapping hours of 10am-1pm Eastern Standard

At Stack Overflow, our mission is to serve developers and technologists. Whether we’re helping them get answers to their questions, connect with their communities, or work more efficiently with their team, we build products that make millions of developers’ lives better every day. As a product manager at Stack Overflow, you’ll create and build inclusive products that directly impact the work and the lives of those developers.

We’re looking for a product manager to join our Community Products organization where you will establish and lead your product team, and help drive one of our key focus areas. The ideal candidate has prior experience building products for consumers or businesses at scale, has worked with online communities, and is excited to make an impact by growing our product ecosystem.

You’ll have the opportunity to do a lot. Here’s what you can expect during your first year:

• First Month: Get onboarded and brought up to speed on our current plans. You’ll spend a lot of time learning about our products, building rapport with the product, engineering, marketing, sales, customer success, and community teams, and contributing to small features. During this time, you’ll be working closely with our existing Community Product product teams.
  
  
• Next 3 Months: Establish your product team. Acquire a deep understanding of the biggest opportunities and pain points for our various user segments through past and new user research. This will include expanding our product suite to better address their needs, and improve their overall experience on the platform. You’ll speak with users and/or customers, write specs, run experiments, and iterate on ideas with your team and stakeholders.
  
  
• Next 8 months: You will take a leadership role developing the long-term roadmap for your product team. You’ll be involved not just in product development, but in defining long-term strategy, improving our processes, and advocating for all developers and technologists that use Stack Overflow.
  
  

What you’ll do:

• Collaborate with the product team and key stakeholders to execute on the overall strategy for your product area.
• Use agile best practices to establish your product team within the Community Products organization.
• Build a product roadmap, maintain a backlog of projects, and manage the priorities for your product team
• Partner with product research & design to understand the core issues that our users and customers care about
• Partner with our engineering team to build and deliver features and improvements
• Work closely with various stakeholders across sales, marketing, and community to align strategy and priorities
• Innovate on our products through workshops, research, and experiments
• Define and monitor metrics to determine the effectiveness of features, and administer split tests to measure overall impact
• Interact with our community of developers and customers around the world to gather ideas and feedback

What we need to see:

• 5+ years in a product management role
• Experience working on a B2C product at scale, a community based product, or two-sided marketplaces. 
• Familiarity with Stack Overflow or other developer communities
• Excellent spec-writing skills with a clear ability to break down complex problems into smaller, manageable pieces
• An understanding of the technical, design, and UX implications of your functional requirements
• Experience with usability testing and A/B tests
• Demonstrated written communication skills, whether that's online posts, specs, blogging, or anything else
• [bonus] Hands-on experience with Google Ad Manager and a deep understanding of the digital Advertising industry.

Also note:

• We’re a distributed, remote team and you’ll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
• We’re generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap with (at least) 10AM - 1PM US Eastern time
• We don’t consider applications without cover letters - please make sure to include yours and talk about why you want to work here!

What you’ll get in return:

• Competitive Base Salary 
• 20 days paid vacation
• Generous parental leave (16 weeks at 100% pay), family care leave, and paid sick days
• Stock options
• Completely free health insurance (no copay, no premiums)
• 401K match
• Health and Wellness stipend
• Employees will never be poked with a sharp stick

About Stack Overflow

Stack Overflow is the largest, most trusted online community for technologists to learn, share their knowledge, collaborate, and build their careers. More than 50 million professional and aspiring programmers and technologists visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

Our products and tools help developers and technologists in life and at work. These include Stack Overflow for Teams, which focuses on knowledge management and collaboration, and Reach & Relevance, which focuses developer marketing, community development, and employer branding.

We believe in hiring smart people and getting out of their way. We have an office in New York (currently closed due to the pandemic) with some of the best amenities and we have people who work remotely all over the world.  

Our core values guide our work.

• Keep Community at Our Center: Community is at the heart of everything we do. Nurture healthy communities where everyone is encouraged to learn and give back.
• Adopt a Customer-First Mindset: Authentically serve our customers by empowering, listening and collaborating with our fellow Stackers.
• Be Flexible and Inclusive: We do our best work when a diverse group of people collaborate in an environment of respect and trust. Create space for different voices to be heard, and allow flexibility in how people work.
• Be Transparent: Communicate openly and honestly, both inside and outside the company. Encourage transparency from others by being empathetic, reliable, and acting with integrity.
• Empower People to Deliver Outstanding Results: Give people space to get their job done, support them when they need it, and practice blameless accountability.
• Learn, Share, and Grow: Adopt a Growth Mindset. Be curious and eager to learn. Aim for ethical, sustainable, long-term growth, both personally and in the company

If your role is not located in one of our offices…. We’ll reimburse you up to $2,000 to set up a great home office.

If you want to work in our office… You’ll be in our headquarters in New York City, and enjoy additional benefits like free lunches, transportation reimbursement, and all the espresso you can drink.

Work Environment:

We’re a remote-friendly team. Whether you work remotely or work out of our New York office (re-opening voluntarily Fall 2021), you’ll be part of a remote work culture that emphasizes online communication (Slack, GitHub, Hangouts, Zoom, Stack Overflow for Teams).

Employment is conditioned upon successfully completing a background check and having the appropriate legal right to work.

Diverse teams build better products.

Legally, we need you to know this:

Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

#LIRemote #BI-Remote