Product Manager - Communications

About Us:

DailyPay is the leader in the on-demand pay industry with an unrivalled technology platform, an unmatched list of blue-chip clients and an extensive list of industry awards. We are rewriting the invisible rules of finance by creating a new financial system. A financial system that is more equitable and inclusive, and benefits everyone. A financial system that enables workers to access their earned pay when they need it. We believe that money should move faster and smoother between employer and employee, between merchant and shopper, between financial institution and customer. 

We are a mission-driven company hyper-focused on designing technology that can build a better financial system and future. It’s no wonder that we are growing at an extraordinary pace. Now we are looking for people who are as passionate as we are about reimagining how money moves. If you’re willing to define new rules, change systems and lives, come join us at DailyPay!

The Role:

We are looking for a Product Manager to help build and maintain the roadmap for our consumer communications program.
You're a hands on problem-solver and are deeply passionate about product management and you’re at your best when moving a project from ambiguity to clarity. You're comfortable talking tech with engineers, numbers with finance, as well as pitching in on day-to-day efforts across the business. You can manage the expectations of senior staff and the competing demands and opinions from across the organization. You pay attention to people, have a strong sense of purpose and integrity, deep emotional intelligence, and just want to get things done.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

Communications at DailyPay encompasses all the ways we inform and connect to the users of our products. Today, this includes technologies like email, push notifications, text messaging, and in-app communications. These communications help connect millions of employees to the beneficial services we offer, such as pay visibility and on demand pay.

Your role as Product Manager will be to define a vision for the Communications Program, evangelize that vision and mission across the company, and deliver it. Thus, you should be able to speak to experiences like:

• Collaboratively define and execute a strategy and roadmap for all Communication programs.
• Collaborate with engineering and global stakeholders on delivering the capabilities.
• Interpret high-level business and product problems and opportunities into clear requirements at both the organizational and tactical level.
• Prioritise the work/backlog to satisfy delivery milestones and deliver client value.
• Define and measure key performance metrics around communications
• Assist in preparing engineering demos.
• Liaise with global leadership, engineering, and stakeholders to provide regular updates on product development and operations.
• Regularly measure and communicate program health, impact from previous improvements, and status of work in flight.

What You Bring to The Team:

• Bachelor’s degree in a technical discipline or equivalent work experience.
• 6 years of hands-on product management related to MarTech or data/analytics.
• Thorough understanding of customer messaging guidelines and legal requirements related to the use of PII including but not limited to GDPR, CASL, CPRA, etc.
• Excellent written and oral communication skills to articulate insights, presentation skills and effective meeting facilitation.
• Demonstrated ability to collaborate with peers in research, engineering, and product marketing in a fast-paced technology organization.
• Proven ability to define key performance metrics and lead a team to meet them.
• Demonstrate sound business judgment, ability to influence others, and build business cases.
• Proven ability to work with engineering teams to ship products.
• Demonstrated ability to lead by influence, and work effectively in a cross-functional environment.
• Comfortable prioritising work and meeting deadlines.

Nice to Haves:

• Master’s degree in a business, finance or equivalent experience.
• Experience in Payments or fintech products and startups.
• Knowledge of Tableau, Excel, Analytics highly desirable.
• Knowledge of Lean Product Management and Agile/Scrum Development methodologies.

What We Offer:

• Competitive compensation
• Opportunity for equity ownership
• Private health insurance including optical and dental
• Life assurance, income protection insurance & critical illness cover
• Employee Resource Groups
• Fun company outings and events
• 30 days PTO + Bank Holidays
• 5% Pension contribution
• Annual Performance Bonus Opportunity
• Unlimited Business Book from Amazon

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organisation where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. 

We are an equal opportunities employer and welcome applications from all sections of the community.