Product Manager, Cloud Services

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com.

FOXIT PRODUCT MANAGER, CLOUD SERVICES

The Product Manager is responsible for product lifecycle management for Foxit Products within assigned product portfolio. This extends from increasing the profitability of existing products to developing new products for the company. The Product Manager will act as a conduit between internal/external users and R&D team; translating user requirements into executable workload. The Product Manager will have the detailed technical knowledge necessary to explain requirements to R&D and work with them to deliver these new initiatives or enhancements for users. 

The Product Manager will work with business stakeholders, technology on prioritization, release packaging and planning of product delivery. The PM needs to be comfortable discussing technology options and understand and negotiate product trade-offs. This position requires unique blend of strategic and tactical savvy; a big-picture strategic vision and the skills to execute on that vision. 

Be the go-to expert on the product and technology both internally and externally.

Primary Responsibilities: Build, own and execute on roadmap for current and future products. Work closely with key stakeholders (such as Support (ISS), customer success, sales, solutions and marketing teams to understand customer needs and priorities. Translate customer and market needs into well documented Jira tickets (including test criteria). product (confluence) pages, annual goals and product strategy. Be the "voice of the customer" during development stages. Drive product development work to on time, completion in the market.  Complete go-to-market/product launch activities including but not limited to product demos, product training, knowledge base article creation, etc. Help sales to close deals by responding to RFP’s in a timely manner. Through quantitative and qualitative analysis, maintain a deep understanding of who the customer is, how they use the product(s) and their needs. Build and track product performance via Data Analytics. Create product dashboard for assigned products.  Leverage data to drive business decisions/justification/plans for product initiatives. Help facilitate beta testing and the results thereof. Work on ad hoc projects as needed.

Required skills:

• 3+ years’ experience in product management

• Leadership, accountability, and ownership-Takes full ownership of assigned products and holds themselves accountable for the performance of the product(s).

• Strong written and verbal communication skills; listens and shares information

• Strategic and tactical. Helps builds a well thought out product roadmap and executes on the roadmap accordingly.

• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

• Strong facilitation, prioritization, and influencing skills

• Strong customer empathy. Passionate about customers and solving their problems, and discovering unmet needs

• Comfortability with independent decision making

• Ability to establish authentic, productive relationships across different business functions and within business unit

• Ability to see challenges as opportunities and lead by the "Everything is possible" attitude

• Curious and eager to succeed.

• Results Driven. Consistently achieves results, even under tough circumstances

• Interpersonal Savvy. Relates openly and comfortably with diverse groups of people 

• Manages Ambiguity. Operates effectively, even when things are not certain, or the way forward is not clear. 

• Metrics and data driven-Tracks customer data, creates metrics and defines success criteria for new features. Monitors product performance

• Technical expertise-Possesses the technical acumen to perform role successfully

• Leadership, accountability, and ownership

The role description doesn't fit 100%? But you have the feeling that Foxit could give your career a boost? Let's talk anyway and tell us your story! We are still growing, and some job profiles are not written yet!

Foxit is a progressive, open-minded meritocracy. What you’re capable of matters, the rest doesn’t. (We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)