Product Manager - Calls Team - Remote

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. 

Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and apply!

Mattermost enables collaboration that is Digital by Default for modern developers. Part of that journey is helping teams escalate from text to voice and video, however we have unique requirements that may not be obvious at first glance. To give an example, our offering is available both as-a-service and self-hosted. This means calls need to be accessible and reliable in unpredictable network and deployment environments for every customer, even if they are running off a laptop in a closet. 

We are looking for a product manager that is particularly good at connecting the dots between user insights and big picture ideas, and then breaking it down into incremental deliverables that offer customer value and validate assumptions. You will be the go-to owner of a cross-functional team as well as represent the product to the rest of the company and community including sales, marketing, and leadership teams. 

Imagine the frustration if you could only communicate with your team over text. That is the reality for some of our customers under the most strict security requirements and they are asking for our help. If you want a front-row seat to go from early product-market fit to high growth, this is for you.

Mattermost is a remote-first company with staff living and working across the globe. We are currently hiring staff in these countries/regions:

We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 

Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!