Picture this: You just spent some days in Hawaii, unwinding. Now you have to check out from your hotel at 11 am, however, your flight is not until 10 pm. You have to drag all your luggage around, and just like that, you wasted a whole day. We are fixing this. How? Partnering with local businesses, leveraging unused space, and helping them create new income streams. Luggage storage is just the beginning.
Bounce is the global leading platform for luggage storage. Our mission is to build the largest tech-enabled retail chain in the world bringing net-new services to the mass market. We aim to build the “OS for brick & mortar SMB stores” powering new revenue channels at the "flip of a switch."
Bounce has global offices in San Francisco and Lisbon. We’re backed by some of the top investors in Silicon Valley and have an outstanding team that is continuously pushing the edge on what we can achieve.
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In-office Location: Lisbon, Portugal
Remote Location: European Union
What you’ll be doing
- You’ll understand business strategy, and identify problems and opportunities that can help us achieve our goals.
- You’ll become an expert on how customers use Bounce and what our Bounce partners need to succeed.
- You’ll effectively prioritize opportunities, making sure the team is always working on the most impactful initiatives. You’ll collaborate with Engineering and Design to do so.
- You’ll conduct research (qualitative and quantitative) uncover new problems, as well as defining and framing the existing ones.
- Collaborate with Engineering and Design to solve problems and envision the future.
- You’ll make sure these teams have everything they need to do their best work.
- You’ll be scoping solutions to their smallest coherent state to ship to customers as early as you can.
- You’ll constantly evaluate if solutions have solved the problem and define next steps accordingly.
TLDR; The skills you need
- You’re entrepreneurial; you don’t need direction; you're self-driven and pragmatic.
- B2C experience with marketplaces or e-commerce is a big plus.
- You have experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, A/B tests and have worked closely with design and engineering.
- You constantly question your own assumptions and look for data that can help you gain more confidence.
- You have strong collaboration skills. You like jamming with the team, and making sure they participate in the process.
- Strong communication and collaboration skills. Many of us work remotely, so this is critical.
We offer
- Work at a well-funded and proven startup with large ambitions
- Competitive salary
- Generous equity package
- Private health insurance
- Flexible vacation/time-off policy
- All federal holidays are observed
- Hybrid workplace. You’re free to work remotely, but you’re always welcome in our offices!
- An entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
Our commitment to you
Bounce is committed to welcoming everyone, regardless of gender identity, orientation, or expression. Our mission is to remove exclusivity and barriers and encourage new thinking and perceptions, in a space of belonging. It is not about race, gender, or age, it is about people. Without our people being their most creative and innovative selves, we are nothing.