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Ada

Product Manager, Analytics & Insights

Full-timeProduct Manager$138,000-$184,000*
Canada
Health insurance
Paid time off
Flexible work schedule
Parental leave
This job offer is closed.
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We’re Ada, a brand interaction platform that empowers brands to live up to their promises and have more—and more valuable—interactions with the people who love them. Our AI-powered platform has automated over 2.6 billion brand interactions for the world’s fastest growing enterprises, including Zoom, Facebook, and Shopify. In May 2021, we raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and officially became a global unicorn with a $1.2B valuation! 

The passion of our people and dedication to their craft continues to drive our dramatic global growth. 

Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment. You can learn more about the founding of our company here.  

We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.

As a Product Manager on our Analytics & Insights product team, you’ll use your analytics and data science expertise to define Ada’s analytics and reporting experience from the vision and strategy to the execution and delivery. You’ll deliver high-impact, actionable reporting and insights that improve the quality of our brands’ conversations with their customers, decisions, and the speed at which they make them.

You will excel at cross-functional collaboration and work with leadership, engineering, sales, marketing, customer success, and strategic partnerships to deliver value.

About You

  • 2+ years experience as a Product Manager in a SaaS company or systems development environment
  • Ability to understand technical designs, challenges, and risks
  • Experience in setting goals and making data-driven prioritization decisions
  • Strong data sense and experience working with large data sets
  • Solid foundational knowledge of common data products and processes

What You'll Do

  • Own and define the roadmap for Ada’s analytics products
  • Identify key success metrics for our data products across all of our platform’s key use cases and evangelize the vision 
  • Partner with amazing group of engineers, ML scientists, and designers to design, deliver, and iterate on new and existing products, with our brands and customers at heart
  • Build data personas and consumer profiles through customer interviews and testing
  • Work with Product Operations and Product Marketing to take your team’s products to market

Nice to Haves

  • Previous experience building analytics and reporting software
  • A background or education in data science and analytics
  • Experience at another B2B SaaS company with great analytics
  • Experience in building high-quality products powered by machine learning

Outcomes

  • Define and implement metrics that increase our brands’ understanding of Ada’s value
  • Deliver the top reports that drive value for our brands
  • Build a strategy for how we’ll build predictive analytics moving forward
#LI-FT
#LI-remote

Benefits
•Competitive salary and generous stock option plan
•Unlimited vacation
•Wellness account
•Extended health coverage
•Dental/optical/travel insurance
•Life insurance
•Employee and family assistance plan

Perks
•Flexible work schedule
•Digital first, fully remote with WFH budget
•In-house social worker
•Paid parental leave for Canadian and U.S. residents
•Development opportunities

About Us
Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. 

We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.  

With the health and safety of Ada's employees, clients and communities top of mind, effective December 1st, 2021, Ada will be requiring anyone who is traveling for work and attending Ada events to be fully vaccinated at least 2 weeks prior to travel. 

Ada is an equal opportunity employer. In fact, diversity is what drives our success—it’s at the core of how we hire, communicate, and work. Like our platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager, Analytics & Insights position?
    The suggested salary for this position is $138,000-$184,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Ada
Ada is the AI automation platform that powers brand interactions between you and your customers. Automation that delivers results.
Website
Industry
Artificial Intelligence, Intelligent Systems
Founded
2016
Size
251-1000 employees

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