Product Manager, Accounts

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of all sizes—from new startups to public companies like Amazon and Salesforce—use our software to accept online payments and run technically sophisticated financial operations in more than 100 countries. By helping businesses accept payments from anywhere in the world and accelerating the economic shift from offline to online, we aim to increase the GDP of the internet.

Many of the largest companies in the world now rely on Stripe for payments infrastructure: Facebook, Google, Amazon, Shopify, Atlassian, Slack, Lyft, Uber, DoorDash, Instacart, and the list is growing every day. Late Stage and Enterprise customers now account for well over half of our payments volume. At the same time, our design center has been historically the impatient developer working at a fast moving startup and while we want to maintain this focus on startups, we must complement it with a commensurate focus on Enterprise customers. Stripe is well on its way to becoming a best-in-class Enterprise software and infrastructure company, and we want you to help complete that transformation. 

The Accounts team builds the APIs and services that Stripe users, from SMBs to complex multinationals, use to model their users and businesses, create financial accounts, and capture payments for their customers. Our work directly enables Stripe’s network effects; we facilitate the sharing of resources and power the ability for platforms to scalably create and manage complex marketplaces and vertical SaaS.

You will:

• Define the strategy, roadmap, and prioritization for Stripe Account features
• Act as the voice of the user in product and API designs, gathering direct feedback from customers on our future APIs 
• Collaborate with other product teams to integrate Accounts functionality throughout Stripe
• Work with Engineering and Product Design to build clean and easy-to-use Accounts Dashboard that is backed by low-latency and highly-available back-end infrastructure

We’re looking for someone who has:

• 5+ years in Product Management, with experience in building platform products and in serving both internal and external customers / stakeholders
• Experience managing technical software products from kick-off to ship
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• Strong executive communications skills - you can summarize and express complex requirements in an accessible and precise manner
• Preferably has experience with B2B SaaS and large scale multi-tenancy structures and features.