Product Manager, Account Onboarding (Remote)

Product at Brex

The Product organization is at the forefront of Brex's mission to reimagine financial systems so all growing businesses can realize their full potential. We identify and scope out the most impactful opportunities for Brex to tackle. We have a deep understanding of the business and are responsible for aligning cross-functional teams across the company around key decisions. We work cross-functionally with teams at Brex across engineering, legal, compliance, design, and many more to set strategy, define a roadmap, and drive products from inception to launch to ensure Brex continues to evolve for the benefit of our customers.

What you’ll do

As the Product owner for Account Onboarding, your role will be to own and scale how customers onboard onto Brex across products and segments. By providing intuitive and scalable experiences that inspire customer love, whether for a 5-person startup or a 5,000-person strong enterprise, you’ll make Brex an enabler for global businesses.

Responsibilities:

• Own the product strategy and roadmap for scaling Brex’s acquisition and onboarding experiences as we serve companies of all sizes and differing needs domestically and abroad. Build brand new user-facing experiences to help companies access the right products for their business. Partner with internal teams such as Revenue Marketing, Operations, Sales, and other product teams to build the right commercial and product workflows, tooling, and experiences to scale growth at the top of our funnel.  
• Champion user learning across Brex. Define how we identify and segment our users, understand their needs, and build the right systems to leverage this data at scale to personalize user journeys. 
• Make Brex a better product, taking ownership of user problems related and unrelated to onboarding, building across Brex to increase user love and decrease friction. Influence other product teams to prioritize top user concerns and spearhead initiates that will drive user delight. Establish the vision for the product team. Challenge the status quo and inspire people toward a unified outcome. 
• Set clear goals and metrics for the team and be held accountable to achieving them. Efficiently execute to ship products and deliver impact for our business and customers.
• Lead large, cross-functional groups of people to deliver on the team’s mission. Communicate concisely and influence outcomes across Engineering, Data, Operations, Sales, Partners and other Product teams.

What We Value:

• Product experience: 6+ years in Product Management at a technology company.
• User-experience mindset: You know what it takes to create elegant user-facing experiences to help users achieve complex tasks.   
• Results-oriented: You enjoy doing whatever it takes to execute on complex projects
• Communication: You have the ability to understand and explain technical concepts in easy to follow explanations. You have experience working and communicating with senior leaders and executives.
• Analytical sense: Aptitude for digging deep into the data, thinking from first principles, and delivering the best results.
• Team-first: The team comes first and you have proven experience working well with a wide range of cross-functional stakeholders