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Xero

Product Designer

Full-timeProduct Designer$152,100-$185,900*
Melbourne, Australia
Learning and development budget
This job offer is closed.
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Xero design function
Xero is incredibly user centric, which means design is at the heart of all our product development. Globally there are 100+ practitioners in our product design group across NZ, AU, UK, USA and Canada. The Product Design team is a vital part of Xero’s success and our product makes a meaningful difference in the lives and businesses of more than a million people around the world. Within the design function we have areas of Product Design, Design Research and Content Design. We are all one team and as a result work cross functionally with our development and product teammates in order to create the most beautiful and enjoyable experiences for our customers.

What is a Product Designer at Xero?
Xero Product Designers are responsible for designing beautiful, enabling and meaningful experiences that solve genuine customer problems. As a Product Designer you’ll work on small-medium scale projects within a product area of a portfolio and contribute to larger scale projects as part of a team.

About the role
This is a full time position reporting to our Design Manager. As a Product Designer you will join our InComms product team, supporting our long term strategy of defining and delivering meaningful, effective communications to our customers across many different channels. You'll be supported and mentored by a Lead designer and encouraged to work in the conceptual space. We're looking for a strong communicator who is willing to learn with us, as much as we can learn from your own curiosity and questions.

What you will do

  • Design Practice and Thinking.
  • Work with your Design Manager and more senior product designers to understand the Product Design vision and direction and build your design practice, focusing on consistency and quality of execution within your product design delivery.

  • Promote the value of design and collaborative practice across spheres of influence and participation
  • Conduct desk research including domain and competitor analysis, interaction/design trends and 'best of' examples
  • Analyse relevant considerations such as research insights, product strategy and roadmaps, technical environment and constraints
  • Contribute to the definition and articulation of ‘the problem’ 
  • Create simple frameworks such as wireframes low/high-fi, visual frameworks, which articulate the components, journeys and elements required to solve 'the problem'
  • Explore ideal future concepts that meet customer needs in the best possible way
  • Work with others to develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations
  • Create prototypes which tangibly demonstrate a proposed concept or solution
  • Collaborate with other designers to test ideas, share challenges, seek feedback and build quality in your practice 
  • Collaborate with content designers to ensure content within an experience is consistent, 'fit for purpose' and meets customer needs
  • Develop detailed interactions and interfaces which are smart and contextually relevant
  • Present and communicate design work to a range of different audiences
  • Create effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys (e.g. User flow diagrams, design specifications, experience/interaction specifications etc)

  • Design research and testing
    Contribute to identifying research opportunities, planning and undertaking research and testing relevant to your product area.

  • Participate in generative user research to understand customer underlying goals, needs, behaviours and pain points (where necessary)
  • Participate in the synthesis of research data, drawing out and articulation of insights
  • Participate in user testing

  • Relationship management
    Develop effective cross functional relationships and build influence

  • Participate in cross functional team workshops
  • Collaborate with cross functional teams to ensure proposed solutions balance user needs, business strategy and technical constraints
  • Collaborate with development teams during sprints to provide design QA and problem solve issues as they arise

What you’ll bring with you

  • 2+ years designing user-centred solutions, preferably within an e-commerce environment
  • Relevant Degree
  • An understanding of UX design methodologies and design fundamentals: layout, typography, visual hierarchy, imagery and colour theory
  • Track record of delivering quality design experiences
  • Track record of solving customers' problems through design
  • Excellent communication skills
  • A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value
  • Skill and experience across the design process from uncovering customer needs and pain points, to executing elegant interfaces

  • This role may also be called a Digital Designer.
TO BE CONSIDERED PLEASE INCLUDE YOUR PORTFOLIO AS PART OF YOUR APPLICATION.

Want to hear more from our design team?  Click here

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.  Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine what reasonable accommodations can be provided to ensure their role can be performed safely.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Designer position?
    The suggested salary for this position is $152,100-$185,900*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Xero
Xero is a New Zealand–domiciled public technology company, listed on the Australian Securities Exchange.
Website
Industry
Accounting, Billing
Founded
2006
Size
1K-5K employees

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