Product Designer

About Tennr:

Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.

Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.

About the role:

As an early designer at Tennr, you'll leverage your design expertise and product insight to design experiences that reduce patient delays across the U.S Healthcare System.

We are looking for a Senior to Principal-level Product Designer who is passionate about tackling the most complex challenges in healthcare and isn’t afraid to own them. Someone who skillfully parses through ambiguity and deeply cares about creating the best possible experiences. You’ll report directly to co-founder/CPO Diego to help inform our roadmap and problems to work on.

Up to this point, design and usability in the healthcare software stack has seemingly been forgotten — we’re changing that with our obsession for simplicity and optimization of the jobs to be done. Simple is better. Simple is faster.

“The patients are not going to process themselves.”

Key Responsibilities:

• Lead design & UX projects. Come up with features and lead design projects end to end from ideation to implementation for our core product offerings. Contribute to the overall product strategy and direction.

• Research & Insights. Conduct user interviews, analyze feedback, and collaborate with a cross-functional team to help prioritize the product roadmap. Take ownership of the product and apply insights to refine designs, ensuring alignment with desired business outcomes.

• Testing & Prototyping. Redesign key elements of the UX/UI, developing high-fidelity mockups and prototypes to effectively convey and validate ideas with customers.

• Better Design Process. Define the right problems to solve. Help establish and shape the design and product development process to continuously advocate for better quality and patient-centric design.

Qualifications:

• Clear Design Process & System Thinking. You excel at breaking down complex problems into actionable projects, keeping business goals in focus while clearly articulating the trade-offs involved.

• Excellent Communication & Collaboration. You can visually communicate your ideas from abstraction to pixel. You are organized and have worked in a cross-functional product team and collaborated closely with Product Manager and Engineers

• Iteration for Pixel-Perfect. You have a strong passion for visual design and a commitment to refining your work through continuous iteration until it reaches the customer. You inspire your engineering and product partners to share the same dedication to excellence.

• Adaptability to Fast Paced Development. You react fast to the changing of direction in a fast paced environment. You understand how to manage scope of work within the limited amount of time.

• 3+ Years Experience in relevant roles or startups.