Product Designer (Remote USA)

Who we are:

Fivestars helps local businesses grow by turning their credit card reader into an all-in-one payments and automated marketing program. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. Since launching in 2011, Fivestars has become a robust national commerce network, with 70 million users discovering and driving sales to 12,000+ small businesses. We help drive over 100 million transactions and $3 billion in local merchant sales annually. More than 1 million people sign up monthly to support the local businesses that make our neighborhoods great.

In Oct 2021, Fivestars was acquired by SumUp – a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.

Who you are:

You want to EMPOWER small businesses to thrive in a marketplace built for large corporations. You are obsessed with looking for opportunities to solve problems in unique and innovative ways and you want to design products that touch millions of consumers and thousands of merchants. 

Our design team drives innovative payment processing and loyalty solutions for merchant businesses at scale. We cultivate and admire creative thinkers that push the boundaries beyond what is possible. We’re looking for a strong Product Designer who enjoys close collaboration with Product, Engineers, Analytics, and User Research, and Marketing to craft ground-breaking product solutions in the payments space. You’ll be joining and fostering a culture of hands-on making, testing and collaborative learning.

Our Product Designer will:

You are a product designer that has relevant UX design education or experience, seeking challenging projects spanning across web, desktop, and mobile applications. You are excited build product solutions, eager to learn, and strive for design execution excellence. You can jump straight into tasks, but still need guidance and are developing your craft.

• Report to Lead Product Designer and collaborate with cross-functional peers (Design Director, Product Management, Research, Analytics, QA, and Engineering)
• Analyze problems and design user-centric design solutions
• Design user flows, information architecture, wireframes, prototypes, animation
• Participate in hands-on user research to influence design decisions 
• Communicate design decisions to stakeholder and accept feedback
• Identifies opportunities to improve existing processes and inspire best practices
• Apply visual brand consistency between all product and marketing materials
• Develop your craft to execute and design deliverables to stakeholders

Who we're looking for someone that:

• Has 2-4 years of experience
• Has a stellar portfolio that demonstrates your UX and UI design experience
• Uses Figma to create user flows and designs prototypes
• Has examples great layout, visual hierarchy, and typography skills
• Examples of your web and/or mobile app experience
• Demonstrates strategic thinking when designing user flows, information architecture, wireframes, or prototypes

Nice to haves:

• Any B2B, B2C, payments experience
• Any creative agency experience
• Any Hands-on research experience (market, design trends, usability studies, competitive analysis, A/B testing)
• Any additional software experience (Illustrator, After Effects, Premier Pro, Miro)
• Experience working directly with engineers

Benefits & More:

• 4 weeks of annual PTO plus 10 paid holidays
• Medical, Dental and Vision benefits, along with too many to list!
• Career Coaching & Development
• 401(K) Retirement Plan and Paid Parental leave
• Benefits that holistically support your physical, emotional, and financial wellbeing

Fivestars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or other applicable protected categories. In addition to federal law requirements, Fivestars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.