Product Designer - Remote (Europe)

We are hiring fully remotely in Europe, even if you're not in the location mentioned in this role. Please ignore this as it's used for advertising purposes.

About Fonoa

Our goal is to change how companies globally handle their taxes, and we're committed to building world-class products. We are processing more than 300 million transactions per year and helping clients like Uber, Zoom, Teachable scale their businesses globally.

Our team is fully distributed. We give people the freedom to work wherever and how they want, enable more fluid communication, and put our time where it matters the most - decisions. We are curious, dedicated, and humble. We are building a workplace that fosters inclusivity, openness, and trust, where we can all be authentic and human in everything that we do. We trust the expertise of our employees and give them the freedom to solve complex problems to make taxes simple, automated, borderless, and accessible for the internet economy

Our products

We have a suite of API products that automate tax-related workflows for any internet company. Those products are Lookup, Tax, Invoicing, and Reporting.

We may discover novel customer needs as we learn, and spin up new products as needed.

About the role

As a Product Designer at Fonoa, your task will be to understand our target customers, internalize our business goals, analyze competitive product offerings, devise and deliver best in class design and work on implementing it (with our front end team).

Everything you touch will be consumed by our customers and partners, and you will have a direct and immediate impact on everything we ship. In your role you will own projects from conception to launch and measure success through data and user research.

You'll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals. We are solving one of the largest yet unsolved problems in global e-commerce and looking for a designer with a hunger for a new challenge and drive to solve a ubiquitous problem for companies selling globally. Our clients range from world-leading marketplaces, e-commerce, delivery to household-name mobility companies.

“One of the best parts of being at Fonoa is that I get to solve real problems, historically ignored by the tech world. I get confirmation of this every day from conversations with customers, both prospects and existing ones: tax compliance is hard, and businesses are desperate for tools that simplify it.” - Etienne Le Blan, Product Manager

What you will be doing:

• Learn about how painful it is for companies to handle tax manually, and think about how our products are changing the status quo
• Specialize in one of our core product areas and work closely with engineers and product managers to define both the long-term strategy and the short-term tactics for that product
• Work with engineers and product managers to define both the long-term strategy and the short-term tactics for our products
• Work closely with designers on your team to develop and expand product design systems
• Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables
• Partner closely with our user research team and support ongoing research projects
• Focus on what you do best — whether that’s sketches, wireframes, prototypes, designs, or user testing—and you’ll have the opportunity to sharpen the skills you’re looking to develop
• Contribute to sales/marketing collateral (produce deck templates, email templates, brochures, brand assets, website visuals, etc, etc.)
• Use every learning and observation to improve our products, constantly

You would be a great fit if:

• You have 5+ years of digital product design experience working on web and native applications
• You are fully proficient in English. Written and spoken, as we are a bunch from around the world, but we work in English.
• You are skilled in storytelling (explaining your work, process, and decisions)
• You have experience designing for business and developer-focused products
• You have a strong sense of ownership, you care about what you build, and that you are building the right thing that serves your customers.
• You’re a builder at heart, you like the opportunity of having tons of exposure, making things work for a company long term, and have an entrepreneurial attitude for anything that comes your way.
• You ship, fast, continuously, and iteratively, learning on each step.
• You like to use data over opinions to make decisions. And are ok with finding the data yourself when it’s missing.
• You are comfortable with change, either in priorities, goals and deadlines. You see this more as an opportunity than a hurdle. You are also comfortable with challenging the status quo and pushing for change yourself.
• You’re looking to make a serious impact, and are excited about working in a high growth startup.

Note:

If you feel you don’t have the full experience we’re looking for but feel you could be a bit fit, are willing to learn, do apply anyway! We are trying to build a diverse and inclusive team.

Why Fonoa?

Compensation

• We offer a competitive, above market rate, base salary for this position and remain open to a specific range depending on candidates experience.
• Attractive equity to keep you positively incentivized.

Our culture

We are builders at heart

We are a collective of independent and deep thinkers.

We are curious, committed, and humble.

We work with dedicated, open-minded people from all backgrounds who bring in their different perspectives to help us on our mission to make taxes simple.

We’re passionate about making a real impact.

We work remotely

We’re building a fully distributed team. We like writing to communicate when meetings are pointless and meet when it matters. This allows us to work flexibly, efficiently, and focus on achieving goals.

We focus on deep work and put our time where it matters the most, decisions.

We trust you to work on your terms. You decide how you work and where you work.

You have ownership over your work that directly influences the roots of our company.

We make taxes simple

We are on a mission to eliminate the manual work when dealing with taxes on online transactions.

We have ambitious goals to make taxes simple, automated, borderless, and accessible for internet businesses around the world.

Our perks

• 25 days annual leave (plus any local public holidays).
• Top tech gear and flexible budget to build your ideal remote office.
• Bi-weekly lunches paid by Fonoa.
• An unlimited budget for learning is on us. Whether you want to attend a conference, do a course or purchase books or tools, we want to support you as much as we can
• Company offsite 2x per year in attractive locations.
• A book club where you can order any book you would need or like to read
• Weekly fitness sessions with our online trainer

Our ways of working

• Remote work and async, work from anywhere in the world.
• Co-working spaces if you want to switch things up.
• Option to meet team members regularly to do creative work and bond in person.
• The best idea wins; we’re all ears when it comes to ways to do things better.
• Frequent visits to virtual Fonoa HQ and our Fonoa island on Mibo.
• Product first culture

Other reasons

• We are backed by leading VC firms who have invested in many successful companies (Index Ventures and Omers Ventures)
• The size of the market and the opportunity we have is massive, and we’re well placed to be disrupting it.
• Flat hierarchy, open, honest, and feedback-driven principles.

Our take on equal opportunities

Fonoa gives equal opportunities to everyone. We look at individuals for what they bring to the organization and for who they are as people regardless of ethnicity, race, and background.

We currently have over 20 nationalities in our team, we’re continuing to build a diverse team as we want to work with the best people, from all over the world.

Our Hiring Process

We see hiring as a human process. A two-way conversation to see if there is a good fit between you and us. As a startup growing quickly, we also like to keep things streamlined, and currently, our process won’t include a live task, whiteboards or technical assessments.

An idea of your hiring journey with us:

1. Meeting with Recruiting to introduce each other and explore mutual interests.
2. Follow up via email to cover other questions in a written manner
3. 1-hour conversation with the hiring team to get to know each other and see if you would be excited to work together.
4. 1-hour conversation with one or more of our co-founders
5. Offer

We aim to give you the best candidate experience, keep you updated and be transparent with our feedback along the way.

Sounds interesting?

If we have convinced you, do apply. And if we haven’t yet, check out some more reasons why you should join us.