Product Designer, RCM

About Us 

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role

We're seeking a Product Designer to join our team on a full-time basis, working on billing and insurance features for our core EHR product that improve the financial health of our customers’ practices. We are looking for someone who sees the world differently and can create innovative and trustworthy experiences. You will have direct interaction with all levels of the company, including members of our executive team.

Responsibilities

• Collaborate with product managers and senior product designers throughout the design lifecycle of each project to create simple, cohesive and effective user experiences
• Distill complex problems into easy to understand user flows and wireframes
• Work cross-functionally with engineering, product, customer success, marketing, and leadership to shape product
• Conduct user research and interviews to have insight-driven decision making (from data and user behavior)
• Incorporate user insights and validate decisions through rapid prototyping and testing
• Work with the design team to regularly contribute to the design system
• Regularly give and receive feedback on designs

Desired Skills & Experience

• At least 3 to 5 years of product design experience in a product or design-focused tech company.
• Proficient in design software such as Figma
• Strong foundation in UI  and interaction design, with special attention to detail
• Ability to rapidly iterate and produce multiple design concepts
• Capable of time management and meeting deadlines
• A creative thinker who has lots of ideas and sees solutions when most would not
• A portfolio demonstrating creative problem solving, innovative solutions and clean visual aesthetic 
• Self-motivated attitude with the ability to work in a fast-paced, strong work ethic, sense of urgency and accountability

Bonus Points 

• Skilled at visual and graphic design (e.g., iconography, illustrations, etc.)
• Experience with SQL or data reporting tools such as Mixpanel, Periscope/Sisense, etc.

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you:

• Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

• To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures).

For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected].