Product Designer, Platform

Product Designer, Platform

Product Designer, Platform

About us

At Swell, you'll be joining a team of talented, resilient, and empathetic people based all over the globe. We are 100% remote and value the flexibility that this provides. Momentum and progress are important to us, so we encourage asynchronous work to further empower each team member to make the best use of their time. As we grow we are looking for individuals who are self-motivated, thrive in ambiguity, see challenges as opportunities, and aren't afraid to share their voices about how we can make ecommerce better for everyone.

Role Description

About you

You are an experienced product designer who knows the importance and value of good design. Swell is a product-led company with founders who see this as a huge value point for Swell customers, so this mindset is imperative. You are comfortable working directly with our leadership team and cross-functionally in a global remote-first environment. That means you’re a self-starter who sees the unique opportunity to shape the future of a core platform experience and visual language.

In the past, you have taken ownership of the user experience for platform features and functions. This means you’ve worked with internal partners and external customers to create a balanced web experience as well as polished interfaces that solve the needs of the customer and the business.

You are curious, creative, and driven by user research experience. You hold a great deal of respect for design and know the value that strong design brings to the table. You’re empathetic, receptive to feedback, and willing to work with a team of people who are mission-driven.

If this sounds like you, keep reading.

What you'll do

• Create customizable workflows within the admin dashboard.
• Design new user flows and UI for subscription and preorder management.
• Build out a brand new design system for our merchant admin dashboard in Figma.
• Design highly usable experiences that allow merchants to run their businesses how they want.
• Work out how to represent different environments, markets, language, and currency settings to admins in an intuitive way that avoids mistakes.
• Make developer tools and interactive documentation that impresses even the most design-indifferent backend engineer (because it's enjoyable to use, not just because it looks great).
• Interview users and see what gaps exist in the product experience that can be filled with better design or reworked features.
• Collaborate on other design projects within the company across sales, marketing, culture, and other needs.

What we're looking for

• You have experience designing polished interfaces and also understand UX design practices. Our process starts with establishing user tasks and the data/copy needed to support them, and we usually write out most of the interface before drawing a single frame in Figma.
• You have 5+ years of experience in UX/UI design for responsive web applications, and ideally tablet/mobile apps.
• You value substance over style and can explain design decisions with solid rationale.
• You can anticipate how a system will be used and the potential downstream effects of large and small changes.
• You care about subtle details that most people won't notice.
• You have nightmares about working on files that don't use 8px grids.
• You could happily talk for hours about typography, color theory, visual hierarchy, information architecture, and usability heuristics—because they're just so damn important.
• You have experience designing WCAG compliant, accessible interfaces.
• You're able to use data and user research to inform designs.
• You have a solid understanding of responsive design patterns and layout approaches.
• You can take technical, user, and business requirements, and end up with a solution that works for everyone—but always with the user first.
• You can immediately tell what needs working on without guidance; you see things that can be better and you make them so.
• This video (https://www.youtube.com/watch?v=jVhlJNJopOQ) speaks to you on a deep level.

Bonus points if you also have the following:

• You know HTML and CSS well enough to prototype your ideas or tweak an email template.
• You have skills in animation, illustration, icon design, or 3D modeling.

Summary of Swell for candidates

An ecommerce platform is an incredibly fun and rewarding product to work on, because of how it impacts our users and their customers every day. We pride ourselves on creating a solution people love to use that meets their needs and exceeds their expectations. By joining the Swell team, you'll have the opportunity to make your mark on the culture all while redefining the future of ecommerce for millions of people.

It's important that each Swellian feels connected to the mission of the company. While you may or may not be working on the technical product, we want to make sure our team feels excited about what we create. Learn more about us and check out a few of our existing customers: Spinn Coffee, Apnée, Prior World.

We also encourage you to get to know us on Product Hunt where we recently launched Swell subscriptions.

Our Benefits

We look after our teammates and ensure that they can perform at their best. That's why in addition to joining our global remote-first team, you'll have access to:

• unlimited PTO
• a competitive salary and stock options
• a monthly spend for health and wellness (we engage in healthy competition on the Peloton app and coordinate group rides for those interested)
• annual company retreat
• paid parental leave
• an allowance for workplace items (set yourself up to do your best work)
• and lots more!

Learn more about Swell: https://www.swell.is/