Who We Are
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit
Ro.co for more information.
Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.
We’re looking for a Product Designer with 5+ of experience who will lead UX concepting and strategy, qualitative research, and visual design execution. You’ll bring a strong mix of leadership, curiosity, and advocacy for your end users and design craft. You’ll also be an integral part of the end-to-end product development cycle and will partner closely with Product Management, Engineering, Data, UXR, Medical, and Legal.
What You’ll Do:
- Take a leading role in solving design problems at the heart of a complex healthcare delivery platform
- Set and raise the quality bar for design and influence through mastery of craft and problem-solving
- Make data-driven decisions that translate business goals into product experiences, distill complexity into simple and elegant patient experiences
- Inspire and advocate by presenting design rationale and evidence collected from end users to cross-functional teams and senior leaders
- Lead all phases and aspects of design from vision, strategy, research, ideation, UX architecture, flows, interactions to wireframes, testing, and polished visual design
- Create unified end-to-end healthcare professional and patient experiences
- Implement, maintain and evolve the Ro Design System
What You’ll Bring to the Team:
- 5+ years of experience shipping high-impact and successful web applications at large companies and/or within maturing software platforms of many teams or squads collaborating
- Proven design leadership in multidisciplinary teams
- Depth in experience and a passion for understanding your user’s needs through qualitative research methods
- Strong communication and storytelling skills
- Mentorship and coaching experience to inspire and influence other designers
- A pattern of curiosity and skill-building over time (growth mindset)
We’ve Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, fitness, and physical therapy
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
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