Product Designer (Mid-Senior)

About the Role

FireHydrant is looking for an experienced Sr. Product Designer to join our Design Team. In this role, you'll be building tools used by developers and SREs to solve some of their most stressful reliability problems. You'll work across multiple platforms–web and mobile UIs, chat, and CLIs–to create usable, accessible, and beautiful interfaces to our products. The Design Team is a collaborative group from different design and technical backgrounds who combine their experience with industry research, data insights, customer feedback, and peer review into a user-centered design process.

The work you'll do

• Collaborating with product managers and engineers to define problems, map user flows, prototype solutions, and launch new products or features
• Creating an environment of feedback and continuous improvement through design reviews, regular product audits, and user research
• Design for short-term features and developing a long-term strategy for your specific product area alongside Product and Engineering
• Integrating their design expertise with other disciplines like copywriting, research, and customer feedback to build usable and beautiful interfaces to our products
• Mentoring other designers within the team in developing their career and skills
• Implementing, or developing the skills needed to implement, the designs you create and contribute directly to our codebase (e.g., through HTML, CSS, or Javascript)
• Contribute to our design system, brand story, and product architecture

What we're looking for

• Clearly expresses their ideas in their favorite medium – sketches, wireframes, prototypes, or code – and wants to grow and hone their skills in the others
• Integrates both qualitative and quantitative data as part of the design process
• Comes from a range of design backgrounds including product design, design systems, or design operations; or even a range of technical backgrounds like front-end or full stack engineering
• Champions design quality and sets a high bar for themselves, within their team, and across the company
• Enjoys defining, shaping, and scoping ambiguous ideas as much as they like getting their hands dirty on the tactical designs and implementation
• Thrives in a fast-paced product-led technology company, communicates well both synchronously and asynchronously, and has experience working on a distributed team

You should include these in your application:

• A link to your online portfolio or other platform that highlights your work
• A design-related book, blog, or podcast recommendation
• Your resume, CV, or LinkedIn profile

About FireHydrant

FireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform that makes it simple to efficiently and consistently respond to incidents — and ultimately, to learn from them. That’s why companies like Spotify, Snyk, and 1Password choose FireHydrant to build and scale their incident management programs. 

Backed by Menlo Ventures, Work-Bench, and Salesforce Ventures, our 50 (and growing!) team members are building the future of reliability from remote offices around the US. Join us.  

Life at FireHydrant

• We’re remote-first, with employees living and working around the US, while our physical headquarters is in NYC (Union Square)
• 1x per year we will gather in-person as a company; as teams, we gather another 1-2x per year, depending on the safety of such a gathering and have virtual events throughout the year
• We collaborate through Slack, Zoom, Notion, and Google Workspace
• Kind candor - we expect honesty delivered through kindness, first and foremost
• Transparency & equity - information is shared openly; we welcome ideas and contributions regardless of role or experience level
• We value building trust, acting with integrity, and continuously improving

Benefits

• 100% employer-paid health, vision, and dental premiums for the employee and 75% of dependents
• Unlimited vacation policy with a minimum requirement of three weeks off per year, with sustainable working hours and a healthy work/life balance
• Home office stipend: get your workspace set up in a way that works best for you
• 401k match

Compensation

FireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile based on compensation data from hundreds of companies at our stage and everyone in a given role is paid the same without adjusting for locality. The compensation for this position is $175,000 depending on leveling.

Requirements

• Applicants MUST include a portfolio when applying.
• FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.
• All employees must be able to show authorization to work in the US.

We are not working with agencies for this role.