Product Designer II - Bits AI

As the Product Designer II for Bits AI, you will own the end-to-end design of Datadog’s chatbot, Bits AI, in desktop and Slack. 

The Bits AI chatbot surfaces insights from a user’s environment and correlates key data from across the Datadog platform through generative AI and large language models (LLM). Based on prompts, Bits AI can help users resolve issues and streamline explorations by suggesting pertinent dashboards, creating synthetic tests, and finding relevant workflows to trigger. You’ll be responsible for understanding in-depth how Datadog users can leverage AI and work closely with Product, Engineering, and Data Scientists to design intuitive and novel experiences. 

We are seeking a designer who is passionate about AI and excited about the possibilities it unlocks for observability and incident response. You will work on the Service Management, Automation, and Response Tools design team, collaborate with Design Systems on AI UI patterns, and work alongside a Staff Product Designer for Bits AI, contributing to Datadog’s vision for AI. Additionally, you will be part of a dedicated Engineering and Product team based in the New York office. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:  

• Collaborate with product managers, engineers, and design to understand how our customers use Datadog and what they need to succeed. 
• Act as an end-to-end product designer who can sketch, prototype, test, and see your product through to production.
• Bring your designs to life with intuitive interaction design leveraging your strong prototyping skills in tools such as Figma, Framer, Protopie, etc. 
• Utilize research methodologies and design best practices to identify opportunities to enhance our AI experiences across desktop and Slack.
• Communicate your design work and the support for your design decisions internally to your product team and the whole company. 
• Work closely with engineering teams to understand how your designs will be built and Q/A them before we ship. 

Who You Are:

• You have 4+ years of experience in digital product design.
• Your portfolio includes projects that highlight your ability to own end-to-end projects and your robust interaction design skills. 
• You are a deeply curious individual who is inspired by emerging technologies and their effect on human computer interaction. 
• You are an excellent visual and written communicator who is able to clearly communicate your design work and justify your design decisions.
• You have experience with advanced modern-day UX/UI tools (e.g. Figma). 
• You understand systems thinking and component-based design patterns.
• You give and receive feedback well, supporting and improving the work of your colleagues as well as your own

Bonus Points:

• You have portfolio pieces highlighting experiences working on AI or LLM technology. 
• You have experience in a SaaS or B2B startup and thrive in a fast-paced environment.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.