Product Designer

HoneyBook is the leading business and financial management platform for small business service providers and freelancers. By combining tools like billing, contracts and client communication, HoneyBook helps business owners get organized so they can provide top-tier service at every step. HoneyBook is trusted by service providers across the U.S. and Canada who have booked more than $5B in business on its platform. Every day at HoneyBook we are on a mission to empower the freelancer economy to rise together, doing what they love.

Our award-winning culture is built on core values that drive everything we do, including putting people first. We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.Did we mention we have 4.9 stars on Glassdoor?

Our Design department is a multi-disciplinary team comprised of brand design, product design, marketing design and user research. We work cross-functionally with just about every team from marketing, to product, to culture to deliver a unified customer experience and make things feel like HoneyBook.

We are looking for product designers who care deeply about their customers and distilling complex problems into thoughtful, beautiful, holistic experiences. We’re looking for those who naturally do their best work when collaborating with engineering, product, research, data, and marketing. 

Here are a few of the things you'll do...

• Work on a team with a product manager, several engineers, product marketing, content strategy, and research to create holistic end-to-end experiences 
• Design. Test. Iterate: Transform complex ideas into amazingly simple products. Create wireframes and flows to define features. Rapidly test hypotheses to validate and refine your concepts and improve your designs. 
• Deliver elegantly-simple solutions to the right problems — defined by qualitative and quantitative insights on web and mobile
• Lead the creation of unified experiences across the entire customer journey that are contextual and beautiful. Rally with teammates to design a product that our customers can’t imagine living without.
• Commit to understanding and knowing our users more than anyone else in the company — both the emotional needs and the functional needs
• Advocate for our diverse customer base with hard data and in-depth research to help meet their unique needs
• Ship amazing features: Work with team members to stay ahead of issues and make sure projects are delivered on time. Ensure HoneyBook is focused on the right things at the right time. Track key success metrics to inform future feature development.

Interested? Here’s what we’re looking for:

• Enjoy collaborating with cross-functional stakeholders and work transparently to create designs based on findings from research, experiment results and feedback from your team
• Have a learn-through-experimentation mindset to solving both customer problems and business needs

• A track record of success. You have 5+ years of experience designing exceptional products and can provide examples of your recent work artifacts.
• Great product intuition. You have a creative mind and impeccable instinct about what people want.
• Always looking for ways to craft simple solutions out of complex problems with an awareness of the market need, an eye for sharp visual design and a desire for pixel perfect design
• Strong UX design skills: wireframing, interaction design, UX writing, logic specifications and creation of user flows
• A fearless leader. You can motivate a team to build amazing products by “selling” your concepts and getting them to rally behind your designs.
• A thoughtful communicator. Outstanding written and verbal communication skills. You have the ability to synthesize complex ideas into understandable specs for any audience.
• Bonus if you have experience designing within and evolving design systems
• Bonus if you’ve worked in Agile/Scrum process at a product company.

The opportunity at HoneyBook is huge – our primary customers today are service-based small businesses and freelancers. Our company, like the members we serve, thrives on creativity and risk-taking; in eight years, we’ve become the biggest and the most widely recognized player in the small business and freelance space. To date, HoneyBook has raised $498M and is backed by investors such as Durable Capital Partners LP, Tiger Global Management, Battery Ventures, Zeev Ventures, 01 Advisors, Norwest Venture Partners, OurCrowd, and Citi Ventures.

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